(6/6)
All I ever wanted was what I was promised: a full voucher so I could rebook without extra cost. Now I’m left with more expense, more stress, and no resolution in sight. @qatarairways, fix this. This is unacceptable. #DoBetter#QatarAirways#CustomerExperience
(1/6)
@qatarairways THREAD: I canceled my ticket expecting a voucher of $1139, as promised by your agent. They clearly told me there would be no cancellation fee. Instead, I got a voucher for $739 with a $400 penalty. This was NOT what I agreed to. @qrsupport#QatarAirways
(5/6)
To make it worse, I’m now being told this mess is my fault. That I misunderstood. I didn’t. I followed exactly what your agent said. This is not a miscommunication—it’s a failure of service and accountability.
(2/6)
Why did I cancel? Because I was trying to book another flight with you around $1050—and I needed the voucher to do that. I made that decision based on what your agent assured me. But the voucher came short, and nothing has been fixed since. #CustomerServiceFail
(4/6)
Meanwhile, that $1050 ticket I intended to book? It’s now $1700+. So even if I get the full $1139 voucher now, I’m still left paying $600 extra—all because your team mishandled the case from the start.
(3/6)
It’s been almost 1.5 months. I’ve called every single week. Each time, I’m told “someone will get back to you.” No one does. No progress. Just a loop of empty promises while time slips by. #TravelNightmare