AAsucks

I'm hear to talk about my experience with American Airlines

#AmericanAirlines @AmericanAir

[AAsucks @a_asucks]

I received an email response from @AmericanAir customer service on my complaint on agents closing flights prior to departure time when they know they have "runners" in route to make connection. I know you want to know what that said...

[AAsucks @a_asucks]

@RealCandaceO @AmericanAir 'We regret that you are not satisfied with your recent experience, however please understand that once you complete a transaction the funds in question becomes ours, and therefore is not technically stealing' - @AmericanAir

[AAsucks @a_asucks]

@AmericanAir you are the worst.

[Robby Starbuck @robbystarbuck]

Wow. American Airlines kicked a 2 year old boy with asthma off a plane and had police waiting for him + his mom because a power tripping flight attendant Carl lost his humanity. The last thing you’d do to a child suffering from an asthma attack is force a mask on them.

[AAsucks @a_asucks]

Obviously she's flown @AmericanAir

[Aaron Rupar @atrupar]

Jeanine Pirro is mad about Biden saying anti-maskers should respect flight attendants: "Maybe some of the flight attendants ought to show some respect to us."

[Michael Foster @thisisfoster]

I got this direct message from a pilot for an @AmericanAir carrier.

I redacted a few identifying facts to protect them from employer retaliation.

AA, change this! It’s terrible for your brand and even worse for your customers.

Check this out: @RealRossORourke

[AAsucks @a_asucks]

@RealRossORourke @AmericanAir @thisisfoster Ross, we regret you fail to comprehend that that we only hire people from a select pool of people whose values match ours. They know what best for you. When you fly American, you are under jurisdiction and control of our staff - @AmericanAir

[AAsucks @a_asucks]

@thisisfoster A response from @AmericanAir customer service.

[AAsucks @a_asucks]

'American Airlines, we just don't care and we prove it every day!' -- @AmericanAir

[Michael Foster @thisisfoster]

This is a thread about how an @americanair flight attendant kicked a married couple off just because she could… and I saw the whole thing go down.

Here is exactly what happened (I’m still on the flight)…

[AAsucks @a_asucks]

@ncnurse12 @AmericanAir A message from @AmericanAir customer service.

[The🐰FOO @PolitiBunny]

I thought @americanair was bad before the lockdowns but holy crap, they are abysmal now. Half hour late boarding and now we have to sit on the tarmac for 20 minutes because of some ATC thing. Lots of connections being missed. Folks, air travel is not making the best comeback.

[AAsucks @a_asucks]

@catturd2 "If you know any that match that profile, please send them our way, we are hiring!!!" -- @AmericanAir probably.

[AAsucks @a_asucks]

@CalebJHull A message from @AmericanAir customer service...

[Caleb Hull @CalebJHull]

I showed up an 1:40 early.

[Caleb Hull @CalebJHull]

Literally sent me to three different lines just to get bag tags printed only for them not to print because of an “error” and then they send me to customer service who then sends me to another customer service line. Unbelievable incompetence.

[Caleb Hull @CalebJHull]

Shoutout to American airlines for being an absolute dumpster fire of a company and making me miss my flight

[AAsucks @a_asucks]

And here it is...

[americanair @AmericanAir]

@SonnieJohnson That's not the impression we ever want to make. Our team is here to help and ask you DM more details.

[Kat Timpf @KatTimpf]

@SonnieJohnson @AmericanAir Omg we had the wooooorst experience a couple weeks ago too like absurd I am so sorry

[AAsucks @a_asucks]

Nothing says, 'lets take this to PM' like a pissed off passenger with 46k followers. - @AmericanAir

[Sonnie Johnson @SonnieJohnson]

...@AmericanAir this is the worst service I've EVER received. DISGUSTING

[AAsucks @a_asucks]

@Tadrog @AmericanAir @terribleann11 'Its not about helping you, it's about getting you the hell off social media' -@AmericanAir

[AAsucks @a_asucks]

@terribleann11 @AmericanAir 'Thank you for your feedback! Here at American Airlines we like to think we set the standard every day' - American Airlines customer service... probably.

[AAsucks @a_asucks]

A play about @AmericanAir in two parts...