@AmazonHelp I’ve attempted to use multiple links shared earlier, but they fail with an error (“Something went wrong”). I’ll try this link as well. Please ensure this is escalated to the executive team, as exchange/refund was previously denied citing a “red-flag” without proof. Order
@AmazonHelp We already used the chat link earlier. It did not resolve anything—exchange/refund was denied citing a vague “red-flag” with no written explanation, despite proof of wrong size delivery. Please stop redirecting and escalate to executive team.
@AmazonHelp@amazonIN@AmazonHelp
The chat link you keep sharing does NOT work. It shows “Sorry, something went wrong” every time (screenshot available). Please stop redirecting and escalate this issue immediately. Wrong item delivered, resolution still denied.
@AmazonHelp Yes, we connected via chat using the link. Resolution given was denial of exchange/refund, citing the account as “red-flagged” without any written proof, despite clear evidence of wrong size delivery. Issue remains unresolved.
@AmazonHelp@amazonIN We shared clear photos proving wrong size delivery. Instead of resolving, Amazon refused service and made baseless allegations with no written explanation or proof.
@AmazonHelp@amazonIN Wrong shoe size delivered. Exchange/refund denied. Support team accused us and claimed our account is “red-flagged” despite a very minimal return/exchange history. This is harassment and a clear violation of consumer rights.