𝓜𝓇𝓈.𝓡𝒾𝓋𝒶𝓈

𝓘 𝓵𝓸𝓿𝓮 𝔂𝓸𝓾, 𝓙𝓸𝓷𝓪𝔁𝔁. 𝓣𝓱𝓲𝓼 𝓲𝓼 𝓽𝓻𝓾𝓮𝓻 𝓽𝓱𝓪𝓷 𝓶𝔂 𝓸𝓽𝓱𝓮𝓻 𝓽𝓱𝓻𝓾𝓽𝓱𝓼.❧

[𝓜𝓇𝓈.𝓡𝒾𝓋𝒶𝓈 @aaajrivaaas]

@echizen029 @gomo_ph @gomo_ph customer service niyo bulok!!

[𝓜𝓇𝓈.𝓡𝒾𝓋𝒶𝓈 @aaajrivaaas]

@gomo_ph @gomo_ph pansinin niyo naman DM ko!!

[𝓜𝓇𝓈.𝓡𝒾𝓋𝒶𝓈 @aaajrivaaas]

@gomo_ph masyado niyo na atang kina carreer pagbabalewala ng mga concern sa inyo ng customer. d
Dinala niyo na pati dito sa twitter 'yung pagkadedma niyo sa mga DM namin? para saan pa 'yung customer service niyo?? Display??

[𝓜𝓇𝓈.𝓡𝒾𝓋𝒶𝓈 @aaajrivaaas]

@gomo_ph @gomo_ph I hope my SIM replacement application won't reach that point with you, but if it does, I'll escalate it to the NTC and coordinate with others who have encountered GOMO's poor customer service to file reports. 3/3

[𝓜𝓇𝓈.𝓡𝒾𝓋𝒶𝓈 @aaajrivaaas]

@gomo_ph I recently found out that there are many cases of SIM REPLACEMENT requests that GOMO is not addressing, especially on your Facebook customer service, where only an autobot responds. 1/3

[𝓜𝓇𝓈.𝓡𝒾𝓋𝒶𝓈 @aaajrivaaas]

@gomo_ph Fortunately, here on Twitter, there's a live agent to talk to, but the processing time for SIM REPLACEMENT is still incredibly slow, taking 20 days, or even one month, and in some cases, it has reached a staggering 6 months. 2/3

[𝓜𝓇𝓈.𝓡𝒾𝓋𝒶𝓈 @aaajrivaaas]

@Reishix_25th @gomo_ph @gomo_ph hindi lang pala ako nakaka-encounter ng poor service niyo. need niyo pa ata mareport bago kayo umaction

[𝓜𝓇𝓈.𝓡𝒾𝓋𝒶𝓈 @aaajrivaaas]

@gomo_ph pakicheck DM ko.

[𝓜𝓇𝓈.𝓡𝒾𝓋𝒶𝓈 @aaajrivaaas]

@gomo_ph please check my dm regarding sim replacement.

[𝓜𝓇𝓈.𝓡𝒾𝓋𝒶𝓈 @aaajrivaaas]

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