Aadi Tiwari

[Aadi Tiwari @aadi_mumbai]

@sony_india Technician caught on camera, and @Sony still can't honor its own warranty. Shameful for a brand this size. #SonyIndia #ConsumerRights

I have already published full case file on https://t.co/sWeS4eaK4r

[Aadi Tiwari @aadi_mumbai]

@Manirosyajay @sony_india They are also known to deny warranty claims when the time comes. Caught on camera here.

[Aadi Tiwari @aadi_mumbai]

Technician caught on camera, and @Sony @sony_india still can't honor its own warranty. Escalating this to @jagograhakjago, since a brand this size shouldn't get away with it. #SonyIndia #ConsumerRights #JagoGrahakJago

[Aadi Tiwari @aadi_mumbai]

@sony_india Technician caught on camera, and @Sony still can't honor its own warranty. Shameful for a brand this size. #SonyIndia #ConsumerRights

I have already published full case file on https://t.co/sWeS4eaK4r

[Aadi Tiwari @aadi_mumbai]

@elonmusk Actually, Grok is pretty good at being fast and very precise

[Aadi Tiwari @aadi_mumbai]

@karandhiman8855 @YouTubeIndia You can use the other email which you had provided as recovery email earlier.

[Aadi Tiwari @aadi_mumbai]

@karandhiman8855 @YouTubeIndia They will barely reply here. better you must approach them directly via their support.

[Aadi Tiwari @aadi_mumbai]

@NehaRan25314484 @sony_india @SonyTV @Sony This is how @sony_india decides your warranty.

An engineer looks at one WhatsApp photo of a dead screen and writes "physical damage." Claim denied.

A photo of a broken screen shows the screen is broken. It does not show who broke it.

https://t.co/zZmLnWJPGo

[Aadi Tiwari @aadi_mumbai]

@sony_india @SonyIndia I have already shared job number multiple times to you via DM. No response yet.

[Aadi Tiwari @aadi_mumbai]

@SonyIndia Engineer asked me for Rs 10,000 in cash to get it done under warranty. I refused. The claim was then denied as "external damage." Although there is no damage.

Emailed Sony India 3 times with proofs. No replies. A total black hole.
Full case: https://t.co/AE0J5PcgVG

[Aadi Tiwari @aadi_mumbai]

@dhirendra342 @sony_india have you ever got reply back from their email? they have never replied to my complaint. I have created a case file here at https://t.co/AE0J5PcgVG

[Aadi Tiwari @aadi_mumbai]

@SonyIndia Sony's social media team replies to every tweet. Nobody from Sony has ever actually contacted me.

Panel failed at 21 months. Service engineer asked for Rs 10,000 cash to do it under warranty. I refused. Claim denied as "external damage."

3+ emails. Zero replies.

@sony_india

[Aadi Tiwari @aadi_mumbai]

@sony_india Cash nhi diya, "Physical damage" likh diya.

₹10,000 in cash to fix my @sony_india BRAVIA 7 "immediately." No receipt. Off the books.

I said no.

The claim then became "external damage." Estimate: ₹29,130.

Panel died on its own at 21 months.
Full case: https://t.co/AE0J5PcgVG

[Aadi Tiwari @aadi_mumbai]

Cash nhi diya, "Physical damage" likh diya.

₹10,000 in cash to fix my @sony_india BRAVIA 7 "immediately." No receipt. Off the books.

I said no.

The claim then became "external damage." Estimate: ₹29,130.

Panel died on its own at 21 months.

https://t.co/AE0J5PcgVG

[Aadi Tiwari @aadi_mumbai]

@sony_india I am tired of getting same assurances since last couple of weeks.
These fake assurances would be also logged and recorded systematically on https://t.co/AE0J5PcgVG

[Aadi Tiwari @aadi_mumbai]

Bought a premium @sony_india BRAVIA 7 TV. Panel failed under warranty. Sony's response: blame the buyer, write 'physical damage,'

"Service cntr ko bribe nhi dia, to physical damage likh dia"
Post sale service that punishes loyal customers. Full case file: https://t.co/zZmLnWJPGo

[Aadi Tiwari @aadi_mumbai]

@sony_india Buying a @sony_india BRAVIA TV this Diwali? Read this first.

My panel failed at 21 months. Sony denied the warranty when I did not bribe support technician.

I documented the whole fight: https://t.co/zZmLnWJPGo

Got a Sony service horror story? Reply below. @sony_india

[Aadi Tiwari @aadi_mumbai]

@sony_india Buying a @sony_india BRAVIA TV this Diwali? Read this first.

My panel failed at 21 months. Sony denied the warranty when I did not bribe support technician.

I documented the whole fight: https://t.co/zZmLnWJPGo

Got a Sony service horror story? Reply below. @sony_india

[Aadi Tiwari @aadi_mumbai]

@sony_india @Sony Done!

[Aadi Tiwari @aadi_mumbai]

This Diwali @Sony wants to sell you the glow.

What they don't advertise: my @sony_india BRAVIA panel died at 21 months. Sony's verdict? 'Physical damage without any proof.'

Cash nahi diya to pysycal damage likh diya!

Full case file before you buy: https://t.co/zZmLnWJPGo

[Aadi Tiwari @aadi_mumbai]

Sony's warranty is a slogan, not a promise. My ₹2,00,000 BRAVIA died at 21 months into a 5-year warranty. Sony Bravia denied dead pixel display repair under warranty.

Never buy a Sony BRAVIA.

@Sony @sony_india look into this.

Full case file: https://t.co/sWeS4eaK4r

[Aadi Tiwari @aadi_mumbai]

@sony_india sold me a premium BRAVIA. Panel failed at 21 months. Sony denied the claim, labelling it 'physical damage.' No repair, no refund.

The post sale harassment consumers keep facing. @jagograhakjago @nch1915

Case file: https://t.co/zZmLnWJPGo