Aaptiv Support

[Aaptiv Support @aaptiv_support]

@hirstys Hi James,

I haven't heard from you in a couple of days and wanted to create a follow-up. Can you please provide me with the email you used to sign up for Aaptiv with?

Please provide me with this information and I'll be more than happy to assist.

Best,

[Aaptiv Support @aaptiv_support]

@hirstys - Hi James,

Thanks for reaching out. Can you please provide me with the email you used to sign up for Aaptiv with?

Please provide me with this information and I'll be more than happy to assist.

Best,

[Aaptiv Support @aaptiv_support]

@timoweis --Hi Timo,

Thanks for reaching out to Aaptiv! I can confirm that your account has already been canceled. I also sent an additional email to the email address [email protected] on how to proceed with the refund.

Please feel free to reach back out and I'll be ha...

[Aaptiv Support @aaptiv_support]

@TomTeeVee -- Hi Tom,
Thanks for reaching out. Please note that I went ahead and sent a follow-up email to the email address [email protected] on how to cancel your account. Please feel free to reply if you have any additional questions and I'll be more than happy to assis...

[Aaptiv Support @aaptiv_support]

@texasconnelly --Hi Jason,

Thanks for reaching out. Please note that I went ahead and sent an email on how to cancel your account. The email was sent to the email address [email protected]. Please feel free to reach back out if you have any additional questions and I'll...

[Aaptiv Support @aaptiv_support]

@kellysl9999 Happy to help! Can you please email [email protected] and let us know how we can help? Thanks!

[Aaptiv Support @aaptiv_support]

@LSmithAuthor Hi! We're making some adjustments to our programs across the app. You can learn about it here: https://t.co/q5xj4lqUhY

[Aaptiv Support @aaptiv_support]

@slagii Hi Mike - can you please email [email protected] with the email your account is associated with so we can look into this further? Thanks!

[Aaptiv Support @aaptiv_support]

@bsmiz Hi there! Thanks for your patience here. We are digging into the Apple Watch glitch as we speak. We hope to have an update very soon. So sorry for the inconvenience here!

[Aaptiv Support @aaptiv_support]

@Aaptiv Hi there! So sorry about that. It should definitely be 30 days! Go ahead and email [email protected] with your Aaptiv email and we can adjust this for you.

[Aaptiv Support @aaptiv_support]

@Aaptiv Hi Melanie! How can we help you out today?

[Aaptiv Support @aaptiv_support]

@iHeartDates Hi Sarah! This is totally up to you. If you feel like you want to do workout 1 again, go for it! The program is set up to be flexible for your needs and schedule but we recommend continuing on to day 2 :)

[Aaptiv Support @aaptiv_support]

@riteshu I see! If you replied 2 you should be good to go without a charge! If not, feel free to email [email protected] and we can help you out.

[Aaptiv Support @aaptiv_support]

@amdinnocenzo No problem :)

[Aaptiv Support @aaptiv_support]

@bsmiz Hi there! Our engineers are aware of the Apple Watch audio issue. We're working on a fix and will hopefully have one with the new update coming soon. Thanks for your patience here!

[Aaptiv Support @aaptiv_support]

@riteshu It looks like your account tried to renew! If you'd like to continue on with Aaptiv you can reply 1 to your bank!

[Aaptiv Support @aaptiv_support]

@amdinnocenzo Happy to help you out here! Go ahead and email [email protected] and we can help cancel/refund you if you aren't using Aaptiv anymore!

[Aaptiv Support @aaptiv_support]

@Aaptiv Hi Jade! Aaptiv support here :) How can we help today?

[Aaptiv Support @aaptiv_support]

@bsmiz - Happy to help! Try turning off Bluetooth on your iPhone (via Settings). Just remember to turn Bluetooth back on when you’re done downloading. You'll also want the latest software on your phone and watch, and the latest version of the Aaptiv app on both devices.

[Aaptiv Support @aaptiv_support]

@LucasMonkeyBoy Hi Lucas - stay tuned for a software update this week!