Aarushi Manchanda

[Aarushi Manchanda @aaru_manchanda]

I'm hoping to hear back from you here soon, so that this can get resolved promptly. #airtel #poorcustomerservice #customersupport

[Aarushi Manchanda @aaru_manchanda]

@airtelindia @Airtel_Presence - While your Twitter handle reads Airtel Cares, that's definitely not what reflects in the behaviour of your customer service. Raised a discontinuation request for Airtel Black plan on the same day it was installed, yet no proper info on next steps.

[Aarushi Manchanda @aaru_manchanda]

Tired of explaining multiple executives the issues I faced, there's been so much back and forth and I'm surprised at how you claim to have a great support team. I've been calling/ writing emails to get a refund for the service I didn't even avail for a single day.

[Aarushi Manchanda @aaru_manchanda]

@pharmeasyapp I'd received the order, thank you! :)

[Aarushi Manchanda @aaru_manchanda]

@pharmeasyapp How should a premium customer at #Pharmeasy *take it easy*, when half of her shipment does not arrive and there is absolutely no information about the same and more so, the refund is also not processed after 4 days of complaining? #poorcustomerservice

[Aarushi Manchanda @aaru_manchanda]

@pharmeasyapp I had received the refund, thank you. With a little hesitation, have placed trust in you all again, have placed another order, hope I would not be disappointed this time. I would appreciate the timely delivery of ALL items this time around, thank you!

[Aarushi Manchanda @aaru_manchanda]

@pharmeasyapp Sure, I would look forward to getting further updates on this.

[Aarushi Manchanda @aaru_manchanda]

@pharmeasyapp Hi Team, I got a call yesterday from your executive around 4.30 pm and had asked him to call back in 30 minutes since I was in the middle of a class. That didn't happen. Requesting to arrange the call before 2.30 pm today or after 5 pm please. Let's resolve this ASAP.

[Aarushi Manchanda @aaru_manchanda]

@gautamxdeepak @pharmeasyapp It saddens me to see how brands absolutely don't believe in providing the customers with good service. Customer aa gaya, they're happy. Customer saath rahe, kya farak padta hai..

[Aarushi Manchanda @aaru_manchanda]

@pharmeasyapp Here is the order ID - 202865530322571264

[Aarushi Manchanda @aaru_manchanda]

In spite of placing multiple calls, availing the chat feature on the app, I have received no help, my money is blocked and no one seems to care. And guess what, this is not the first time!
Are these the benefits that really come along with being a Plus member? #disappointed

[Aarushi Manchanda @aaru_manchanda]

@MedPerspect @abhijeetmk @drriteshmalik This is great, thanks! :)

[mom 🐓 @thewildwatsons]

If a friend hasn’t responded to my text but I see them active on social media, it’s probably because they are
overtired
overworked
and
taking a well-deserved break to scroll.
You’re not entitled to someone’s down time. True friends understand that you can’t pour from an empty cup

[Aarushi Manchanda @aaru_manchanda]

Definitely won't recommend taking up their credit card since getting any updation done can take you months.
@SBICard_Connect, kindly look into the matter, the card has been blocked since a long time now.
Please assist in closing the card so we can move to better service providers

[Aarushi Manchanda @aaru_manchanda]

Inspite of multiple calls and emails for more than two months, the issue of KYC updation for the @SBICard_Connect has still not been resolved.
The representatives at SBI Card have clearly shown what customer service definitely shouldn't look like.

[Aarushi Manchanda @aaru_manchanda]

@Vivo_India Any way to get in touch with the customer service team? Facing major trouble with the mic of Vivo S1 Pro!

Have tried filling the form on the website but no response in the last 10 days.

[Aarushi Manchanda @aaru_manchanda]

@DelhiPolice The concern is not just that she was challaned unfairly by the Delhi Police. The concern is also that she would be required to visit her husband daily to check on her. Would she be required to pay a challan on an everyday basis? Why can't there be exceptions on medical grounds?

[Aarushi Manchanda @aaru_manchanda]

It's the second time in a matter of two weeks that we are facing a similar situation.

A relative going over to meet her husband, admitted in the hospital, is challaned for not having an e-pass.

Has @DelhiPolice lost any basic sense of empathy and cooperation for the citizens?

[Aarushi Manchanda @aaru_manchanda]

@DelhiPolice Hi team, your official chose the easy way out by ticking one of the options available on the receipt and didn't bother to mention the actual reason for the challan. My relative was wearing two masks, let alone one and only because of not having an e-pass, she was challaned.

[Aarushi Manchanda @aaru_manchanda]

@ArvindKejriwal @DelhiPolice Could you assist with what she should be doing tomorrow as she visits her husband in the hospital? Hope the officials won't look to make more money out of the desperation of the citizens.

[Aarushi Manchanda @aaru_manchanda]

Official unwilling to listen and reason and she was forced to pay the challan so that she could meet her husband within the visiting hours. What do you expect us to do?

Here is the challan receipt and the hospital admission letter.