@CarpentersGroup I’ve got a ongoing injury claim dating back 2018. It has been months since I’ve heard from you and can you please give me a update on my claim ASAP!
@ingrid028hotma1 @ASOS_HeretoHelp My god literally what happened to me! The driver didn’t even get a signature or anything! Absolutely nothing! I’m literally so angry as the clothes where meant for my nephew for his birthday but obviously the parcel never turned up! So upset
@ASOS_HeretoHelp I placed an order with you 2 weeks ago and my parcel still hasn’t arrived. The dpd driver said he delivered it to me? I’ve never received anything nor has my neighbours, I’ve called your help line many times but you can never seem to help me!
The jacket even though he knew I do not do refunds. I’m NEVER selling or purchasing anything from your site again. You have now lost a loyal customer of over 10 years. Appalled.
@eBay_UK your customer service is awful. I sold my jacket a couple of weeks ago and got a “complaint” with the buyer about him disliking buttons on the jacket. He wanted a refund and I declined him a refund as he knew the design of the jacket. You have now given him a refund for