@deep_vachan@cromaretail It is the worst place, to buy products online. Some scam is going on. Money is getting debited and order never gets placed. And this is not the first time. So many are complaining. Croma must improve their process and dispute resolution better. Failure on part of management.
I tried to buy a macbook on 8th Aug with @cromaretail, for which payment got deducted, but order was not placed, again I tried placing another order but again funds were deducted but order wasn't placed.
Now twice, my funds have been debited from my UPI ID and held for 4 days.
@cromaretail C006436190 complaint raised with the following ID. And also lodged with National Consumer Helpline regarding false advertisement. Gift card can be refunded to sender "Bank Account" advertised by Croma, but denied later, leading to false advertisement.
@cromaretail So I was planning to make a purchase of 50k, and I got egift cards worth 50k to buy the product. I went on to purchase the product and after trying 5-6 times, my order was not processed.
I thought it was my banks fault, but this time I only used gift cards.
Now, I am stuck with gift cards worth 50k and unable to make a purchase. I checked on the Croma Website, whether I can get my money back. I came by this post on Croma. Stating that gift cards can be refunded to the original source account.
I just get generic email responses and no genuine help. If the order is not placed due to technical issues, Why can't @cromaretail provide a helping hand to place the order, when the payment is already there. @_WiseRoy_
It has been 4 days already, my funds are held with Croma and you are unable to process the order or refund my money.
I'm really having a horrible experience with Cromas online services, Why can't I just get a simple product, when he has already paid.
@techiboy96 All depends on the price, should be competitive like the Soundcore Space One, and sound comparable to the 720N. If that's the case, it will dominate, in India and everywhere else
Acc to support, @SwiggyCares allows cancellation within 1 minute of ordering, post which a fee is applied, but,when I placed my order at 8:55 and cancelled on 8:56, the support demanded a cancellation fee for the full order.Does Swiggy violate it's own terms&Conditions?@Swiggy
X1 - Doing "Nothing", and being with yourself is highly underrated. It is scary, for the most of us. But we must make time out of our busy schedules to do "Nothing"