Abby Schmetzer

[Abby Schmetzer @abbyschmetzer]

@mdonelan13 @McDonalds Lol go to @Arbys next time-they have the meats.

[Abby Schmetzer @abbyschmetzer]

@AmericanAir We had no option but to get a rental car and gas to get home at a reasonable time. The fact of the matter is, we never even landed in Charlotte from the first leg of the trip…and not having the staff for a flight booked months in advance is unacceptable.

[Abby Schmetzer @abbyschmetzer]

Hey @AmericanAir
Here’s a play by play of your services…or should I say lack of…

Husband and I left Nassau (12:30pm aug 6) to Cleveland (supposed to land 6pm Aug6)-layover in Charlotte around 4.

[Abby Schmetzer @abbyschmetzer]

@AmericanAir And following up on this-customer service has said they have no role in the refunds. So if you direct me there again, well simply put, that’s just not helpful.

[Abby Schmetzer @abbyschmetzer]

@AmericanAir Great, what about the 11 hour inconvenience and lack of any reasonable accommodation. This needs to be reviewed again and I want the contact information for someone to talk to about this situation

[Abby Schmetzer @abbyschmetzer]

@Jomboy_ @jschmetz21 @sschmetz24 were definitely not watching (0:41 of the clip)

[Abby Schmetzer @abbyschmetzer]

@LeahJinhee I love everything about this except the do not wet choice. Gross.

[Abby Schmetzer @abbyschmetzer]

@sschmetz24 Love that for him.