Adding my voice — I hold The5%https://t.co/OmmUFIAtvS accounts too. Docs accepted by FundedNext/FTMO shouldn't be rejected here with no reason and weeks of silence. Please give clear KYC criteria, clear rejection reasons, and a path to fix/resubmit.
I believe my account was treated unfairly by The5ers during the verification process. I successfully passed my evaluation account on 9 July and was ready to proceed with KYC verification. I submitted the same government-issued identification documents that were successfully verified and accepted by both FundedNext and FTMO. However, The5ers rejected my verification without providing a clear explanation or any specific reason.
What made the experience even more frustrating was the lack of customer support. After reaching out multiple times, I did not receive a meaningful response for almost 20 days. I sent another follow-up message on 29 July, and only then did I receive a reply stating that the KYC had been rejected by a third-party provider, without explaining why my valid documents were declined or offering any opportunity to resolve the issue.
As a trader who successfully passed the evaluation, I expected a transparent, fair, and timely verification process. Instead, I experienced poor communication, long delays, and a rejection with no clear justification. I respectfully request a transparent review of my case and a detailed explanation for the KYC rejection so that this matter can be resolved fairly. @the5erstrading
My account number : 26515805
#CasebarreEleven
@BarreEleven@the5erstrading please make your KYC process more transparent. Many of us trading with you are worried — if we pass the evaluation, we want to know the verification will be fair, clear, and handled without long delays. Clear communication would go a long way here.
I believe my account was treated unfairly by The5ers during the verification process. I successfully passed my evaluation account on 9 July and was ready to proceed with KYC verification. I submitted the same government-issued identification documents that were successfully verified and accepted by both FundedNext and FTMO. However, The5ers rejected my verification without providing a clear explanation or any specific reason.
What made the experience even more frustrating was the lack of customer support. After reaching out multiple times, I did not receive a meaningful response for almost 20 days. I sent another follow-up message on 29 July, and only then did I receive a reply stating that the KYC had been rejected by a third-party provider, without explaining why my valid documents were declined or offering any opportunity to resolve the issue.
As a trader who successfully passed the evaluation, I expected a transparent, fair, and timely verification process. Instead, I experienced poor communication, long delays, and a rejection with no clear justification. I respectfully request a transparent review of my case and a detailed explanation for the KYC rejection so that this matter can be resolved fairly. @the5erstrading
My account number : 26515805
#CasebarreEleven
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@addisstandard President @AgegnehuT is arming and mobilizing young people to conquer the borders of the tikrey region. making him fight for the unity of Ethiopia and the supremacy of amhara while #ourbasadiir watches the genocide and brutal attacks in the sitti zone in Somali region
@CNNConnect@tigistAA@finbarroreilly Day after day, the government led by abiye ahmed is paving the way for repression and dictatorship, moving away from democracy and the rule of law and moving towards believing in the dream of the seventh king.
@Alula_Solomon@addisstandard Day after day, the government led by @AbiyAhmedAli is paving the way for repression and dictatorship, moving away from democracy and the rule of law and moving towards believing in the dream of the seventh king.
@addisstandard it is wrong for an oromo sidama, Somali their security forces to die fighting on the border between amhara and tigray. doesn't matter to us