@c_pr_7@AmazonHelp@amazon It is too disappointed matter for us, how we trust on Amazon, I request to Amazon to get further action and investiget on delivery releted problems as much as possible
(1/8) ❗️The worst Amazon experience I've ever had❗️
Order # 406-3660803-8105142
I've ordered a Mobile Phone from Amazon. This was an exchange order. The Delivery agent came for delivery but he mistakenly cancelled the exchange and was asking me to pay the whole exchange amount
(6/8) Since then no one is taking responsibility and they're not responding to my complaints.
This is a very concerning case as the product was marked as delivered without me providing any OTP or any details and without my consent. These things are very common nowadays on Amazon,
(5/8) as delivered due to some strange technical glitch after he cancelled the order. Then I contacted the warehouse manager also and he confirmed that the product came back on that day in a warehouse and he only had received that order but he don't know where the product is now.
(4/8) package was delivered and they can't do anything about it further.
I asked the delivery agent after that also and he has given me the confirmation that he has given the product back to the local warehouse and it is there in CCTV footage. Also, he said the product was marked
(3/8) delivered. So I called customer support then only and they said investigation will take place and asked me to wait for another 5 days and they'll revert back to me. But I haven't got any response and then called again them and they said the investigation was over and your
(2/8) then he would give me my order. I told him to cancel the whole order and that I would order again because I was unable to pay the exchange amount. Then he cancelled the order and went but after about half an hour I got the notification that my order had been successfully
(1/8) ❗️The worst Amazon experience I've ever had❗️
Order # 406-3660803-8105142
I've ordered a Mobile Phone from Amazon. This was an exchange order. The Delivery agent came for delivery but he mistakenly cancelled the exchange and was asking me to pay the whole exchange amount