@OrtelComm @bubloom Thanks for the response. I will get the Customer number as soon as possible. Appreciate it. My contact +91-9890264777. If you can share yours, I will DM you. I tried calling on all the numbers of Ortel given on website with no response. Thanks.
@OrtelComm @bubloom sir, received these from our 2 team members for reimbursements from office. Please help validate if these are issued from valid source and valid money receipts for which you have received stated amounts? There is no customer number mentioned on receipts.Thanks
@OrtelComm @bubloom Sir, would you please help me validate if attached money receipts have been issued from your office and are valid? We have received these receipts from two associates claiming reimbursements from office. There is no customer number mentioned. Request help pls.
@PuneCityPolice Hi, My Epass is approved to travel on 15th August 2020, Token 1X7591O72W, however due to unforseen reason I need to post pone the travel by a week. Is their anyways to modify the travel date in pass? Destination and other details remain same.
@PuneCityPolice Hello, Yes it is approved I know but I need to post pone my travel to next week. Till when can I use the same pass to travel? Or is there anyways to change the date in the Epass?
@DGPMaharashtra greetings! has the Epass requirement been relaxed for travel within maharashtra/India? Where will I find what exactly required for travel out of Pune to Nagpur ?
@bhartiaxalife Awaiting resolution.. Seriously?? Is it so technically difficult to provide a resolution to the customer for an issue pending for over a month and half now?
sheer harassment from Very ineffective team of Bharti AXA in handling customer queries and complaints. Agents don't understand the problem, grievance redressal is just for name, no higher authority available for a talk, issue pending for over a month
@bhartiaxalife@Parag_Raja
@bhartiaxalife Problem still stands unresolved.. how do I receive status of my complaint as closed? Premium of April was paid in advance, how does it show due? I wasn't able to pay May premium because of delay in resolution @Parag_Raja
@bhartiaxalife If I were in this situation and customer escalation goes to Top leadership, I would have not slept without solving the issue and would have ensured quality service to the customer.
@bhartiaxalife AGAIN... Just the text message that the service request has been closed but actually it is not! What can I say!! Wow! Superb!!My sincere request to you to please look into this matter Parag sir @Parag_Raja I have exhausted all modes of escalation.
Very disappointing customer experience! No response even after an extensive follow up with service team and grievance team for a month and 48 hours after notifying the highest authority in the organization. @bhartiaxalife@Parag_Raja ..