Abhigyan Kumar

[Abhigyan Kumar @abhikumar_bprd]

@OfficialSBICare Thank you for your response. I've shared the requested details via DM. Kindly check and escalate this matter to the concerned Regional Office. Please investigate and share the complaint/reference number for future follow-up. Thank you.

[Abhigyan Kumar @abhikumar_bprd]

77-year-old senior citizen denied doorstep banking by SBI. My grandmother cannot complete biometric KYC due to age-related fingerprint failure and eye treatment. SBI Adapur Branch, Shampur Market Area, East Champaran (IFSC: SBIN0009481) refused, citing “no staff.” @TheOfficialSBI

[Abhigyan Kumar @abhikumar_bprd]

@creditcardwalah @Santosh4708 Hi bro, I opened an INDIE account and checked thoroughly, but I can't find any Add Money via Debit Card option anywhere in the app. Has this feature been removed, or is it available only for selected users/account variants? If it's removed, could you please suggest any other bank

[Abhigyan Kumar @abhikumar_bprd]

stating there was "no staff available."

Senior citizens deserve accessible banking services, not denial due to staffing shortages. Kindly intervene and ensure a suitable solution.

@TheOfficialSBI @RBI (3/3)

[Abhigyan Kumar @abhikumar_bprd]

A 77-year-old senior citizen should not have to struggle for basic banking services.

My grandmother is unable to complete biometric authentication because her fingerprints no longer work due to age, and iris authentication is not possible following eye treatment. (1/3)

[Abhigyan Kumar @abhikumar_bprd]

She is illiterate and uses a thumb impression.

We requested Doorstep Banking/Home assistance from State Bank of India, Adapur Branch, Shampur Market Area, East Champaran, Bihar (IFSC: SBIN0009481). However, the Branch Manager refused the request, (2/3)

[Abhigyan Kumar @abhikumar_bprd]

@KotakCares Your team committed to an update within 24 hours, but the timeline has passed without any communication or resolution. My account remains under debit freeze. Please stop sending generic responses and provide a concrete update, expected resolution timeline, and immediate action.

[Abhigyan Kumar @abhikumar_bprd]

@KotakBankLtd My Kotak 811 account has been debit frozen twice for self-transfers between my own SBI & Kotak accounts. I've submitted my statements, but your team still asks for vague "supporting documents." Please specify the exact documents required and resolve my case.

[Abhigyan Kumar @abhikumar_bprd]

@KotakCares To make matters worse, your team claims they called me, but there is no missed call record on my phone.
Is this how customers are expected to resolve issues? I request @KotakBankLtd to provide a clear written explanation, stop sending generic responses, and resolve this ASAP(3/3)

[Abhigyan Kumar @abhikumar_bprd]

@KotakCares And now an email says there's a "legal notice from relevant authorities" without identifying the authority or reason.
Despite full cooperation, no one can specify the exact documents required or why remote verification isn't possible for a digitally opened account. (2/3)

[Abhigyan Kumar @abhikumar_bprd]

@KotakCares xtremely disappointed with the handling of my Kotak 811 account. Customer care, grievance team, and social media are all giving different explanations. First it was "transaction pattern", then "visit the branch", (1/3)

[Abhigyan Kumar @abhikumar_bprd]

@KotakCares I am only seeking clarification on why my account has been blocked. If any supporting document or verification is required, please specify the exact documents in writing, and I will provide them promptly. A physical branch visit is not practically feasible for me.(2/2

[Abhigyan Kumar @abhikumar_bprd]

@KotakCares My nearest Kotak branch is around 200 km away, while my home branch is around 1,200 km away. Since my Kotak 811 account was opened and operated through the online process, I request you to resolve the account-unfreezing process remotely.(1/2)

[Abhigyan Kumar @abhikumar_bprd]

@KotakCares Please review my case and provide a written explanation instead of generic replies. #CustomerSupport #Kotak811(2/2)

[Abhigyan Kumar @abhikumar_bprd]

@KotakCares @KotakBankLtd My Kotak 811 account has been debit frozen twice despite all transactions being self-transfers between my own SBI and Kotak accounts. I've complied with every request, yet no one can clearly tell me which documents are pending. (1/2)

[Abhigyan Kumar @abhikumar_bprd]

@creditcardwalah @Santosh4708 In which account variant 🗂️ can I open that account 🏦 and how 🤔?

[Abhigyan Kumar @abhikumar_bprd]

@creditcardwalah I have opened this account 🏦, but how can I access it 🔑❓

[Abhigyan Kumar @abhikumar_bprd]

@creditcardwalah @Santosh4708 Hello brother can you please suggest me any bank account where i can add money through debit card other than kotak mahindra 811 account it's arjent bro

[Abhigyan Kumar @abhikumar_bprd]

@creditcardwalah @nikh1591 Please tell me how I can open this one account

[Abhigyan Kumar @abhikumar_bprd]

@creditcardwalah @nikh1591 Okay so what's the eligibility criteria