Abhijeet Munot

[Abhijeet Munot @abhimunot]

Hi @IndiGo6E - Still have not received the full refund of the flights cancelled last month. Please let me know if any steps are needed to be taken from my end?

[Abhijeet Munot @abhimunot]

@ICICIBank_Care The official response is:

“We don’t send notifications”

“It’s in the T&Cs” (from a 10+ year old card)

All wrapped in scripted sorrys with zero action.

Meanwhile @HDFCBank_Cares reminds this every single time.

So much for service.

[Abhijeet Munot @abhimunot]

@ICICIBank_Care Testing my patience. Two weeks back I had to follow up endlessly for a simple request, finally gave up. It was almost like they don't want new business! Now my credit card points expire without a single notification. Seriously, how hard is basic customer service?

[Abhijeet Munot @abhimunot]

@IndiGo6E Awaiting response on DMs sent. I have sent a couple of reminders as well.

[Abhijeet Munot @abhimunot]

Hi @JM_Scindia Sir, Passengers of 6:40 AM flight 6e-17 on 7th March are still stuck at Mumbai airport. @IndiGo6E is grossly mishandling the situation. My brother is waiting with a 4 month old baby for alternate arrangements at the airport. There are many such passengers. Pl help.

[Abhijeet Munot @abhimunot]

Snigdha from the Indigo Social Media team helped us resolve the situation. Special shout out to her for understanding the gravity of the situation. She promised the DM to reimburse the cost of the tickets and the compensation for the delay/cancellations. Thanks!

[Abhijeet Munot @abhimunot]

@IndiGo6E Past 2 AM. Still waiting without anything concrete. @JM_Scindia sir. @IndiGo6E @DGCAIndia

[Abhijeet Munot @abhimunot]

@IndiGo6E Still haven't heard from anyone Dhruv. @IndiGo6E @JM_Scindia @DGCAIndia

[Abhijeet Munot @abhimunot]

@IndiGo6E They are literally suffering there. They have left home almost 24 hours back. Please contact immediately. @JM_Scindia sir, @DGCAIndia

[Abhijeet Munot @abhimunot]

@DGCAIndia URGENT HELP Required. Please.

[Abhijeet Munot @abhimunot]

@etihad @EtihadHelp Hi, I was charged a cancellation fee even though tickets were cancelled within 24 hours of booking and flights were not scheduled for another 2-3 weeks. Please let me know the reason for this. Thanks.
DM-ing the Airline booking confirmation numbers.

[Abhijeet Munot @abhimunot]

@PuneCityTraffic Hi Sir, MH12GK2147 rammed into my car last night, apologized, shared his number and promised to pay for damages. Tried reaching him numerous times today but he didn't pickup. Can you advise course of action please?

[Abhijeet Munot @abhimunot]

@InSkybags Hi, Still awaiting response on this please.

[Abhijeet Munot @abhimunot]

@InSkybags Have DMed. Hoping to get a timely and useful response.

[Abhijeet Munot @abhimunot]

@vipbags

[Abhijeet Munot @abhimunot]

@MSEDCL Simple address correction request in same status since almost 4 months now. Call center responses are same. Online systems are put in place but is there any TAT criteria? Application ID - 46388292

[Abhijeet Munot @abhimunot]

@Airtel_Presence Just for information of everyone, senior exec from airtel assured me that the problem will be resolved in 2 hours and reflected in app in 24 hours. Guess what, deadline passed 6th Or 7th time.. @airtelindia @Airtel_Presence does not care.

[Abhijeet Munot @abhimunot]

@airtelindia @Airtel_Presence Airtel Xstream Fibre - Numerous follow-ups, everytime same response, wait for 24 hours and it will be resolved! Time to move on to @reliancejio Jiofiber??

[Abhijeet Munot @abhimunot]

@Airtel_Presence I was hoping response here would be different. But harassing customers is only thing @airtelindia @Airtel_Presence is good at it seems.

[Abhijeet Munot @abhimunot]

@Airtel_Presence Surprise me!

[Abhijeet Munot @abhimunot]

@Airtel_Presence Sent a DM! It has been a horrendous experience of interacting with Phone customer care. Let's see if this is any different.