@help_delhivery@delhivery Despite multiple follow-ups via app ticket (Ref: J1770216729875501) and email, my insured shipment claim is being denied solely based on internal timelines, despite visible transit damage. Requesting senior team intervention and fair resolution.
@help_delhivery@delhivery Despite multiple follow-ups via app ticket (Ref: J1770216729875501) and email, my insured shipment claim is being denied solely based on internal timelines, despite visible transit damage. Requesting senior team intervention and fair resolution.
@Delhivery
I shipped my belongings from Delhi to Pune via AWB 2827779502145 with Delhivery Protect. Parcel was delivered in severely damaged condition. Complaint Ref: J1770216729875501 📦💔
Despite raising ticket J1770216729875501, Delhivery refused the claim citing a “3-day policy” even though the shipment was insured and damage existed at delivery.
Outer carton was crushed and torn. Books, utensils, shoes, cosmetics and containers were broken and unusable. Photos clearly show mishandling during transit.
@Delhivery I shipped my belongings from Delhi to Pune via AWB 2827779502145 with Delhivery Protect. Parcel was delivered in severely damaged condition. Complaint Ref: J1770216729875501 📦💔
@JioCare Hi @JioCare@jagograhakjago
Sorry to say , if no resolution is there by tomorrow EOD , I will have to move to consumer forum and will definitely claim for the days the services are impacted.
@JioCare My JioFiber connection has not been working since last week. Please look into this urgently and resolve the issue. Customer support has not helped so far.
@JioCare Hi @JioCare
I have not received any call from technician. The last call I received was on 25 July ‘ 2025 and they mentioned that Junction Box needs to be replaced on Pole and will be done within 24 hours.
@JioCare Hi @JioCare
I have not heard back on this. Indeed received one automated mail stating you will receive an update by 31 July’2025.
Means again I have to wait for 1week?
Are you serious?? Please look on the issue ASAP else I have to surrender the connection.
@JioCare@JioCare@reliancejio@TRAI
Again I received one service request number SR00002J729F
What about previous service request? What is the status on that?
Are Service requests created for a Joke or Resolution?
@JioCare@JioCare The service request number is SR00002F43GS. Jio never allows a day without recharge, but in this case, it's been 5 dayswith no resolution. Is anyone even looking into customer issues?
@JioCare
My JioFiber connection has not been working since last week. Please look into this urgently and resolve the issue. Customer support has not helped so far.