@onepluscareIN@OnePlus_IN@onepluscareIN kindly share what have you addressed? Giving the same reply as before doesn't address the concern. This shows lack or accountability and shows your flagship stores sells faulty phones. This will be escalated to @consumerforum
Extremely disappointing customer service from @oneplus@OnePlus_IN@OnePlus_Support My phone is suffering from the infamous Green Line issue, yet OnePlus has refused to replace the display free of cost, citing a mismatch between the QR code and IMEI number.
Part (1/n)
@oneplus@OnePlus_IN@OnePlus_Support Is this how OnePlus treats its loyal customers? When a product develops a known display issue, customers shouldn't have to suffer because of a discrepancy they had no control over.
@oneplus@OnePlus_IN@OnePlus_Support I raised the concern, but the technical team simply said nothing could be done. Now, I'm left struggling to use a phone affected by a display issue, while the company refuses to take responsibility for a problem I didn't create.
@oneplus@OnePlus_IN@OnePlus_Support The shocking part? This is how I received the phone when I purchased it, and I had no way of knowing about the mismatch since the phone was never opened!
@aairprairport Thanks to their dedication, professionalism, and genuine willingness to help, my laptop was found and returned to me with minimal hassle. In today's world, such prompt, responsible, and customer-centric service truly deserves recognition.Wishing the entire team continued success!
Special thanks to Mr Yash Dwivedi sir and Ms Anjali, for their exceptional support. From the moment I reported the issue, they responded to my calls without delay, took immediate action, coordinated efficiently with the concerned teams and kept me informed throughout the process.
@NoBrokerCare@nobrokercom@MCA21India@nobrokercom@NoBrokerCare Shocked by the audacity to ask us to close this matter with a mere ₹1000 for broken frames. Heights of unprofessionalism and a complete lack of accountability! Stop claiming to be a reputable firm when you refuse to address theft or take any action.
@NoBrokerCare@nobrokercom@MCA21India Why is there no update on this after all this? How much will you harass on this matter? Also. Why hasn't the refund of broken frames not been initiated?
@MCA21India need your intervention here.
@NoBrokerCare@NoBrokerCare@nobrokercom You guys have not shown a single concern on this matter and not even compensated for the broken frames.
@MCA21India we need your intervention on this matter.
@NoBrokerCare@NoBrokerCare@nobrokercom how can you close the ticket without our consent? It seems like Nobroker is involved in this theft. This proves it. NOWHERE IN YOUR DOCUMENTS IT'S MENTIONED THAT WATCHES COMES UNDER VALUABLES. How can Nobroker show this unprofessional behaviour?
@NoBrokerCare@NoBrokerCare@nobrokercom you will not take responsibility for the valuables, you will not take the responsibility of theft that happened. Then what are you even responsible for? Only thefts of customer items ? You have not even initiated the compensation for the broken frame.