@deepigoyal Two consecutive Zomato orders, two serious issues, and no meaningful resolution from customer support.
Order 1: The delivery kept getting delayed, with the ETA repeatedly pushed back. Support eventually offered a ₹100 coupon for the inconvenience. But the issue wasn’t about ₹100 — I wanted the order delivered within a reasonable time or an alternative resolution.
Order 2: The food arrived stale and smelling bad. When I raised a food-quality/safety concern, support essentially gave me a standard response saying taste/quality can be affected during transit and that they would share the feedback with the restaurant. No real resolution.
I don't want money or coupons. I want accountability and a resolution.
What concerns me more is that customer support told me they couldn't reassign the delayed order or cancel it, and ultimately “we can't do anything.”
If a customer receives stale food that smells bad, who takes responsibility for the food-safety concern? And if an order is severely delayed, why can't Zomato offer a meaningful resolution beyond a coupon?
@deepigoyal — please look into these two cases and, more importantly, how your customer support is empowered to resolve such issues.
@deepigoyal@zomato Two consecutive Zomato orders, two serious issues, and no meaningful resolution from customer support.
Order 1: The delivery kept getting delayed, with the ETA repeatedly pushed back. Support eventually offered a ₹100 coupon for the inconvenience. But the issue wasn’t about ₹100 — I wanted the order delivered within a reasonable time or an alternative resolution.
Order 2: The food arrived stale and smelling bad. When I raised a food-quality/safety concern, support essentially gave me a standard response saying taste/quality can be affected during transit and that they would share the feedback with the restaurant. No real resolution.
I don't want money or coupons. I want accountability and a resolution.
What concerns me more is that customer support told me they couldn't reassign the delayed order or cancel it, and ultimately “we can't do anything.”
If a customer receives stale food that smells bad, who takes responsibility for the food-safety concern? And if an order is severely delayed, why can't Zomato offer a meaningful resolution beyond a coupon?
@deepigoyal — please look into these two cases and, more importantly, how your customer support is empowered to resolve such issues.
@republic How convenient.
After every tragedy, the easiest person to arrest is the owner.
But if a building allegedly operated without approvals, fire clearances, or compliance checks, where were the authorities responsible for licensing, inspections, audits, and enforcement?
@ppitti Well it's not about offer, dropout, joining
It's about commitment, ethics and professionalism.
Issue is the candidate has informed on joining date, he could have been open in communication from the beginning.
@ppitti Look for people with right attitude.
EARLIER: Footage shows reported shelling in Kharkiv, Ukraine’s second-largest city.
A missile struck in front of a government building, and Ukraine says Russian forces bombed residential areas https://t.co/eoKIxq9bWo
Summary-
Venue Afghanistan
War between USA Vs Taliban
Duration 2001 - 2021
Casualties 200,000++
Reasons for war-
America retaliation against 26/11
Showing muscle power
Keeping war economics
All those claims like-
Women Right
Serving Humanity
They don't hold importance anymore
@aditigolf You showed an outstanding performance,
Thanks for being so humble and a great sports person
I am confident the medal will come soon.
Please keep up the pace and things will follow.
Thanks alot
@DisneyplusHSVIP#GrahanWebSeries#Grahan
Woohoo finally a good one.. worth it.
Intense acting, gripping story, amazing background music and cinematography
Great job.
@Anurag_Dwary@ndtvindia@ndtv @manishndtv @alok_pandey@GargiRawat Police themselves not wearing the mask 😀😀😀
Irony of the country.
Obvious the women was wrong but why violence when non Violence has been the key for this country.
Dr. Sajeela Maini is a lifestyle consultant and has started corporate wellness and healthy living programs in a big way. She is today well-known for her lifestyle modification and stress management therapies.
https://t.co/eIi9QnnAVs
#quitexperts#drsajeelamaini#quitaddictions