@thetrainline I booked a return duo ticket but the return train was cancelled, it was reinstated 30 minutes later but I had already made alternative arrangements to catch a later train- how do I get the return refunded?
@Myprotein_CS I placed an order yesterday with next day click and collect however it won’t be delivered until tomorrow. If the service wasn’t available why have you offered it? Really disappointed
@thetrainline booked the wrong tickets by mistake and immediately requested a refund, have been refused a refund and told the tickets were used by customer service and then promptly hung up on?
@LNER the 14.03 service from KingsX to Leeds has been cancelled but I need to travel today, can tickets be used on the other non-cancelled services today?