@tanayj Need a #COO mindset to ensure that #Stargate is "thoughtfully considered & exceptionally delivered." It is a long-haul flight. Avoid the trappings of mere conference room pilot (CFP) / reality distortion field. ("promises made promises kept") (Doing things right & right things)
@MarkCCrowley@ramu_atm@Starbucks@FrancesFrei@annemorriss@HarvardBiz [Is the coffee] "just too darn expensive." [In response, the CEO admitted,] "we have not been able to communicate to [the occasional customer] the #value we provide," while stressing that its "core customers" still were seeing value. (who are non-core?)
https://t.co/d7eDUQaO6L
@MicheleZanini The Prevailing State of the Union (PSoU) [bureaucracy] not only remains a stasis of administrivia but is also an emblem of Status Quo (trivia-)Leadership (SQL). Pandemic infects the service providers who drift away from #DeepPurpose of service delivery https://t.co/jXVpwO1tgq
@MicheleZanini Apropos Vista OS quality from a bygone era the primary lesson learned follows from Melvin Conway's law which states that "organizations which design systems are constrained to produce designs which are copies of the communication structures of these organizations."
@MicheleZanini A key principle in brand management is to do an AAR (after action review), "hitting reset," and designing a socio-technical #system that is deemed "airworthy" via the synchronization of the pilot (user) & the #GenAI-enabled copilot & creating a "wow" experience.
Example of a non-standard case note in #SupportedEmployment (EC – employment consultant). There are no quality checks and internal audit turns a blind eye. Clearly an ethical violation. @NationalAPSE
#Perplexity query https://t.co/Alr1TyPwRf shows a related query "what are some best practices for integrating SIS and SRV in anorganization?". The answer is an incorrect pointer to a irrelevant article. Cc: @AravSrinivas
@MarkCCrowley@RanjayGulati Simply signing a document is table stakes, just like the previously emphasized 'purpose before profits' concept discussed among CEOs in a pre-pandemic era. #CEOroundtable
@MarkCCrowley While applauding the "#DEI penmanship" it is worth noting that many non-profits need to consciously recalibrate to practice #DeepPurpose in a multipolar world (where #DEI is real) and avoid the slippery slopes of purpose washing | green washing | virtue signaling. @RanjayGulati
@Rysing_Tide@Ryanintheus The challenge for any organization is to master its ability to create the connection (w/ its stakeholders) | cement the connection | leverage the connection to cocreate value in the various ecosystems in a multipolar world. A "rising tide" lifts all ships. Unlearn #ZeroSum games!
@DisabilityIN The signal catchers at the last mile suggest we collectively Hit Refresh (Fn+F5) with a #ChatGPT moment of truth to operationalize Disability Equity Index (DEI) from the boardroom to Main Street, refactoring "bad jobs" into #GoodJobs. #DEI#Inclusion