Aboud

[Aboud @aboud2078]

@emaardubai have shared details

[Aboud @aboud2078]

@emaardubai
Case C-01281625
I have been following up with your Customer Service team regarding a cancelled home service. Over a month has passed and still no refund and your team keep closing the complaint cases without any action.

Please treat this as a formal escalation

[Aboud @aboud2078]

@duCares just called call center to help as Internet is off for over 8hrs but they informed their support tool (motive) is under going maintenance and they can’t help. That’s makes me wonder how come you don’t have Plan B for your own outage and leave customers desperate

[Aboud @aboud2078]

Shame on you @flysrilankan

[Aboud @aboud2078]

After two days and five hours of roaming calls: managed to speak to one of your call center to tell me all agents are busy and they will call me in awhile. Worst airlines ever @flysrilankan

[Aboud @aboud2078]

After two days and five hours of roaming calls: managed to speak to one of your call center to tell me all agents are busy and they will call me in awhile. Worst airlines ever @flysrilankan

[Aboud @aboud2078]

After two days and five hours of roaming calls: managed to speak to one of your call center to tell me all agents are busy and they will call me in awhile. Worst airlines ever @flysrilankan

[Aboud @aboud2078]

@flysrilankan how to reach you for the cancelled flight. spent two hours over roaming calls with no agent in your 24/7 call center !!!!

[Aboud @aboud2078]

@flysrilankan how to reach you for the cancelled flight. spent two hours over roaming calls with no agent in your 24/7 call center !!!!

[Aboud @aboud2078]

@SmilesUAE Refund order 14123014 & 1318089029. The delivered products are fake/bottled by the shop. How can I get refund and report this shop? Left one original bought from another shop, right one received from the shop and is fake. @dubaiconsumers

[Aboud @aboud2078]

@SmilesUAE Just sent you the details , let me know when to receive refund and you can collect the fake bottled product

[Aboud @aboud2078]

@SmilesUAE can you update when you plan to refund the smiles points, been waiting for over 4 days and nothing happened, case: 319115

[Aboud @aboud2078]

@EntertainerUAE Great, just sent

[Aboud @aboud2078]

@EntertainerUAE
Good day,
Yesterday I’ve made an order, the amount had been deducted from my credit card yet no order had been acknowledged in the system.
I’ve contacted the live support chat and was promised to be reached back by email. Also, 2 vouchers to be reinstated.

[Aboud @aboud2078]

@ReelCinemas Thanks so much, just tried again and your colleague answered me

[Aboud @aboud2078]

@ReelCinemas do you have number for springs souq branch. Trying to book online but the website and mobile does not allow to apply 2 for 1 offers

[Aboud @aboud2078]

@UAEICP Hello team, any news about the refund to the credit card? The refund was approved back in 4th Jan ?

[Aboud @aboud2078]

@UAEICP Had submitted complaint (22012415424195) . Can you please help me recover the rejected visa deposit? It has been 21 days since refund was approved but not returned # to the credit card. Kept calling the happiness center but unfortunately they don’t have updates.

[Aboud @aboud2078]

Also @UAEICP Had submitted complaint (22020109312763) with no feedback yet?

[Aboud @aboud2078]

⁦@UAEICP⁩ can you help me get the visa deposit refund ? Been following up with no refund to credit card for over month time. See details.

[Aboud @aboud2078]

Helllo @UAEICP , can I have an update on the visa deposit refund. It is been over 30 days with no refund to my credit card. Pls help me

[Aboud @aboud2078]

Do you remember when you joined Twitter? I do! #MyTwitterAnniversary