Abrar Nawab

[Abrar Nawab @abrarn]

@GoMechanicCares The lack of communication and delay in resolution is unacceptable.

I request immediate intervention from senior management and a written resolution within the next 24 hours. Failing this, I will be constrained to escalate the matter legally.

[Abrar Nawab @abrarn]

@GoMechanicCares However, today is Friday, there has been no update. My calls are not being answered and my messages are not being responded to.
The car was handed over to GoMechanic in good faith and my property has gone missing while the vehicle was under GoMechanic's custody.

[Abrar Nawab @abrarn]

@GoMechanicCares Today I took the car to drive & was shocked to see that my alloy wheel is also got changed.

The assigned escalation manager Ashutosh contacted me on Wednesday and assured me that the matter would be investigated.

[Abrar Nawab @abrarn]

@GoMechanicCares Kind Attention - Mr. Daljeet Behl & customer service team,

This is regarding Order ID 20260615912132276 and Escalation Ticket E20260615912132276.

I raised a complaint on Tuesday regarding my missing foot mats, and poor vehicle condition after deep cleaning.

[Abrar Nawab @abrarn]

@asimpleindian @KDAHMumbai @drharshvardhan @anjanaomkashyap Not Expected from @KDAHMumbai, shameful act.

[Abrar Nawab @abrarn]

@adityakumar20 so what's next??