Patience Tagborlo

[Patience Tagborlo @abratagborlo]

Rapid #digitaltransformation has empowered guests. They expect more control over their stays, so hotels need to provide easy ways for guests to customise their experiences and engage with staff as much or little as they want.

[LODGING Magazine @LodgingMagazine]

Technology-based efficiencies have become the norm—and hotel guests crave a new level of service via contactless experiences. https://t.co/0Xj3wS5OFI #sponsored

[Patience Tagborlo @abratagborlo]

In #leadership roles, it is easy to get overwhelmed with responsibilities. Knowing how to prioritize and when to delegate is key to being successful in your role. @HarvardBiz shares more on how to keep momentum on a project and avoid roadblocks. #ManageUp https://t.co/v6fzD1CC8m

[Patience Tagborlo @abratagborlo]

Adopting #DigitalTransformation into your #BusinessStrategy is a great move for enhancing your company. It is important to know the many benefits of taking on this process prior to committing. @TechTarget share 10 benefits for embarking on this journey! https://t.co/ltFRAXWjdO

[Patience Tagborlo @abratagborlo]

In the #hospitality industry, we put great focus on efficiency and customer experience. However, we also consider initiatives like #sustainability. @TravelDailyHQ shares more on how these changes are affecting the industry. #EnvironmentalInitiative https://t.co/7PxHURPBoC

[Patience Tagborlo @abratagborlo]

#Technology has hit the #hotel industry with full force. With the help of #AI, hotels could be run completely but robots. @charli_bing shares how guests feel about this change. I love this use of technology, but believe a sense of humanity is necessary. https://t.co/vhQyyqGw45

[Patience Tagborlo @abratagborlo]

@exploretech So true! The expectations facing the hotel and hospitality industry post-pandemic have been rising rapidly. It may not be recognizable from the outsider's point of view, but on the inside we are doing everything we can to meet the needs of our guests.

[Patience Tagborlo @abratagborlo]

@ibscorporate Technology is great for enhancing customer experience in the hospitality world. The implementation of modern technology allows for more unique and personalized experiences that guests appreciate. I am all for the utilization of technology!

[Patience Tagborlo @abratagborlo]

If there is one skill that leaders should make sure their employees thrive at, its collaboration. Collaboration is maybe the most important skill for employees as it can majorly improve inclusivity, communication, trust and build an innovative and motivated workforce.

[MIT Sloan Management Review @mitsmr]

The following were survey responses to the question, “How much professional development, if any, have you received on how to build healthy and productive collaborative relationships at work?”

Learn more: https://t.co/mppWvUFkiq

[Patience Tagborlo @abratagborlo]

#transformationalleadership is a powerful way to build a company culture which prioritises #employeewellbeing. It can create a company culture which makes every employee feel respected, included and supported. https://t.co/A9lqvZ1oXR

[Patience Tagborlo @abratagborlo]

A great read exploring how #digitisation is improving the amount of communication between guests and employees in hotels. Hotels can provide tailored #guestexpierences and guests, in turn, can provide better feedback to improve hotel services.

[Are Morch @AreMorch]

The Customer Experience Journey and Digital Transformation: A New Opportunity for Hotels https://t.co/536eGMq6ay #digitaltransformation #customerexperience #customerjourney #hotels #generalmanagers #hotelmarketing #hotelnews https://t.co/yfdM0M53IV

[Patience Tagborlo @abratagborlo]

#hoteltech is driving rapid improvements in both #guestexpierences and hotel services. Hotels that adopt technology are able to use data to gain insights into improving guest experiences, which in turn makes guests happier, which then produces more data. https://t.co/ohEggFrpgw

[Patience Tagborlo @abratagborlo]

Creating a sense of belonging is a powerful way to improve the experience and confidence of all employees. Taking simple but effective steps will improve the bonds within your teams and build a collaborative and innovative culture.

[McKinsey & Company @McKinsey]

✅ Social experience.
✅ Work experience.
✅ Organization experience.

Here's how companies can create a positive employee experience without compromising business performance.

Discover more here: https://t.co/WYyL9RFcrB

#employeeexperience #employerbrand #employerbranding

[Patience Tagborlo @abratagborlo]

@HarvardBiz It's also important for leaders to create a work environment in which everybody does feel completely comfortable being themselves. Creating a culture of positivity and inclusivity should be critical for leaders.

[Patience Tagborlo @abratagborlo]

@TamaraMcCleary I find that even if the future of work is very similar, there will be expectations for better employee experiences and support. Digital innovation can improve workplace efficiency, but also enhance teambuilding and leadership guidance.

[Patience Tagborlo @abratagborlo]

The past 2 years have widened the #GenderGap across all sectors. When we look at #Hospitality, we have been hit by the pandemic the hardest, and we have to drive positive change when it comes to advancing women into leadership positions. https://t.co/F1loTLetqp

[Patience Tagborlo @abratagborlo]

Competing in the #FutureOfWork is daunting, but @TamaraMcCleary cuts through the noise and presents an insightful read recognising that this offers an unprecedented opportunity to redefine strategies, workplaces and teams.

[Tamara McCleary @TamaraMcCleary]

5 insights that will allow you to compete in the #FutureofWork https://t.co/W60RJggKUo via @FastCompany #leadership

[Patience Tagborlo @abratagborlo]

This compelling read examines how #DigitalTransformation sets the mark for your hotel’s technology funnel. Interestingly, I found the conclusions from this article can be applied to all #Hospitality businesses and not solely to hotels. Read here: https://t.co/dBWjmcfq74

[Patience Tagborlo @abratagborlo]

@KenEVHotel Some fascinating insights here. It’s interesting to hear what CEOs of the world’s leading hotels have to say about #HospitalityTechnology.

[Patience Tagborlo @abratagborlo]

@BiIndia It’s encouraging to hear that the future of travel is expected to return this year, and with this news, it’s vital that #HospitalityBusinesses prepare themselves.

[Patience Tagborlo @abratagborlo]

With a focus on offering seamless and digital-first experiences, hospitality should always be on the lookout to leverage new technologies in transforming their guest experiences. @itonlinesa lends a valuable read exploring how businesses can achieve this. https://t.co/lOCuQkS2Ad