@airvistara 11 days since my first email, 7 days since the follow up and still no response from you. Completely shocked at the lack of accountability and customer service. My bag is completely unusable and unrepairable after my last flight with you 4 weeks back, and... (1/n)
@JioMart_Support Dear JioMart chatbot
Your lack of human response is commendable
You have done a wonderful job of losing a customer by showing your customer support in an extremely amateur manner publicly.
Great job team!
@JioMart_Support@reliancejio@JioMart@jiomart_india
@JioMart_Support Am I replying to a chat bot or an executive?
In what way would I have to explain you that I want FULL REFUND IN MY ORIGINAL PAYMENT SOURCE. NOT IN THE JIOMART WALLET!
Please refrain from giving me automated replies and process the amount immediately.
@JioMart_Support As mentioned in the several emails sent out to you, a refund in the jiomart wallet is not acceptable to me. I would like a full refund to my original payment source since I do not wish to buy from jiomart ever again after this dreadful experience.