Abstrakt

Transforming calls with AI and NLP. REAL-TIME call center platform.

[Abstrakt @abstrakt_ai]

Register: https://t.co/pbQdjym35e

[Abstrakt @abstrakt_ai]

https://t.co/w5KEEh4MqQ

[Abstrakt @abstrakt_ai]

The noise around AI is intense, and the market is saturated with AI-powered solutions.

📌 AI Compliance Q&A
📅 Friday, May 16 @ 1pm ET
🎙️ Panelists: Rami Haddad, Porter Heath Morgan, Greg R., and Jesse Tillman
🔗 Register here: https://t.co/hokyuijEbL

[Abstrakt @abstrakt_ai]

A few weeks ago, Greg Reffner joined an https://t.co/r2dtcIvwDa webinar to chat all about LLMs.

Here are all the webinar questions, answers, and comments in a guide for you.

Free content to help you better train your staff on how to use LLMs.
https://t.co/FxYzkRmgFa

[Abstrakt @abstrakt_ai]

Here's your chance for a quick, no-strings-attached demo of Abstrakt.

We'll be on at 1:07pm ET on Thursday, April 24.

https://t.co/KlUC1raBNZ

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Who's joining? You know Greg has a LOT to say on this topic.

[Abstrakt @abstrakt_ai]

Where will you be on January 22-24? Hopefully in Nashville!
Come see us and say hi at ARMTech.

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Full article: https://t.co/Yx3cU8E3Uh

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A fun Q&A post with our very own Matthew Mattson!

Our favorite part...

A few things that have made Matt successful thus far in life:

1) Being disciplined with his time

2) Learning deep breathing exercises

3) Having fun in life

[Abstrakt @abstrakt_ai]

Listen to the full episode here: https://t.co/unG47R4QHV

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What Peter said 👇

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https://t.co/tiD3jtcPqT

[Abstrakt @abstrakt_ai]

What onboarding new agents used to look like...

• Tedious and a time-consuming affair
• Paperwork is king
• Manuals and training materials created mountains of administrative work

Technology has rapidly improved this process. What used to take days, now takes hours.

[Abstrakt @abstrakt_ai]

Call centers that are investing in technology for their agents have seen a 19% reduction in turnover. Tech that assists agents rather than hinders or micromanages their performance has seen an impact on agent attrition.

[Abstrakt @abstrakt_ai]

smrtPhone + Abstrakt webinar on May 7th!

Join CEOs Jordan Samuel Fleming and Greg R. for an in-depth discussion on real-time guidance, automated QA, and more.

https://t.co/DplcOhLqDS

[Abstrakt @abstrakt_ai]

Emotional intelligence training... One of the most important aspects when dealing with customers is not only knowing the right answer to questions but also understanding how to deal with emotional situations.

How are you implementing this type of training?

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Register here: https://t.co/BxY1CQEiVq

[Abstrakt @abstrakt_ai]

Greg Reffner & John Walter will go head-to-head in a debate about trends and tech for BPOs.

Who will win?

Just kidding!

But here's what you can expect from tomorrow's live event:
• Lots of tangents
• Some disagreements
• A few jokes
• And jam-packed knowledge!