@Hoseasons it’s been nearly 5 weeks since we first contacted your customer service team regarding a refund, sad to say we’re still waiting after 3 attempts to resolve…still nothing!
@iwoot Would love to Keri but it says you can’t be messaged directly... I’d like to cancel my order so can you pls tell me how we can process that immediately? Perhaps an email or contacting me directly? Thanks
@iwoot delivery date has come and gone, no response via Facebook and you’re taking a leaf out BA’s book by hiding any sort of customer service on Twitter...sad. Why are you taking orders that you can’t deliver? Where is my order? And please don’t say it’s because you’re busy
@MrDtAFC Partey walks into any prem side, top player and exactly what we’ve needed for years! Does he give Arteta an option to bring Ozil back in if we miss Aouar...?
@British_Airways I’ve followed your DM suggestion and after providing my details have subsequently been ignored by an agent called Steph... I’m really trying to stay civil here, but this is a joke now! Please sort this out, I want the refund I’m owed.
@British_Airways I didn't think it was possible to have the level of shocking customer service you currently employ... Cancelled two flights and make it as hard as humanly possible to get my money back. What a joke! Sort it out!
@HellyHansen 3 weeks and counting waiting for a refund, not so much as a reply to the email I sent 5 days ago... Any chance you can let me know when to expect some contact, or God forbid my money back?
Thanks
@AmericanAir@British_Airways@AmexUK - Booked a flight back from the US through AA, on a BA plane. Received avios points for the booking but can't use them to upgrade my seat... Seem odd to anyone? Specifically booked with you so that I could, what's the point of having them?
@affordablegolf been trying to buy some Adidas Tour 360 Knits for the last 30 minutes and it’s saying that Sage pay isn’t working...can you help please?