Central Access

A locally owned and operated internet provider working to bridge the digital gap for thousands of central Alabamians

[Central Access @access_central]

Customers are being targeted by scammers/malware attacks via web browsers. A pop-up appears claiming to be Central Access asking you to click the link and provide information, giving the perpetrator access to your machine. Central Access DOES NOT utilize pop-ups or solicit info.

[Central Access @access_central]

Last night's storms have caused outages across our system. Fiber techs/contractors are following power crews to begin restoring Central Access outages as quickly as possible. If you have power and are still out of internet service, please call 1-888-706-4754, option 3.

[Central Access @access_central]

Thanks @WBRCnews for spreading g the good news! We're excited about the opportunities these grants will be Alabama communities! #fiber #broadband

[WBRC 6 News @WBRCnews]

Central Alabama Electric Cooperative expanding internet coverage in Chilton County https://t.co/g00zsb8RaU

[Central Access @access_central]

We're ready to have a berry good time at the Chilton County Strawberry Festival this weekend! Come enjoy everything strawberry and learn more about the sweet speeds and service from Central Access!

[Central Access @access_central]

https://t.co/QBYagjQ7zQ

Have you heard the news? Central Access has received grants allowing us to expand past our current service area. You can read the press release above, or visit https://t.co/q7sSBRrJYP to enter your address and see if it falls within this current plan.

[Central Access @access_central]

Scam alert! A vigilant customer in Plantersville alerted us of individuals posing as Central Access employees asking for a deposit to have their internet installation processed faster. NOT TRUE. We won't contact you via phone or in person asking for deposits for fiber service.

[Central Access @access_central]

Several customers reported they cannot reach us via phone. Several wireless carriers are experiencing issues due to the storms impacting the Southeast this week. Our lines working, if you can't get through please attempt another phone or landline.

[Central Access @access_central]

We're out and about today at Prattville CityFest! Stop by, say hi and pick up some Central Access swag! @PrattvilleALgov #cityfest

[Central Access @access_central]

UPDATE 6:30 PM: payment systems are back up.

[Central Access @access_central]

UPDATE 9 AM: most services should be back up. A few may drop briefly as we continue reapiring all individual fibers. We appreciate your patience.

[Central Access @access_central]

A car hit a pole resulting in damage to our fiber lines in northern Autauga County -- impacting 380 services. Once the pole is reset, we will begin repairs, but it may take until noon tomorrow to complete. We thank you for your patience as we work as quickly as we can.

[Central Access @access_central]

Ready to explore streaming entertainment and be rid of cable and satellite television? Register today for our webinar to learn the basics of this customizable option during our free online webinar. One lucky attendee will win a Roku streaming device! https://t.co/cd3aTHgeqT

[Central Access @access_central]

What's the latest with Central Access? Give us a listen as Chris Montgomery, Vice President of Central Access, talks about how we started and where we're going as the first guest on the Central Connection Pod!

https://t.co/EoGzEWbxMA

[Central Access @access_central]

We're down to 400 customers without service. Crews have repairing mainline fiber as well as individual drops. We expect to be <300 customers and will work to get everyone on. If your power is on but your internet is still out, call 1-888-706-4754, option 3 if you haven't done so.

[Central Access @access_central]

@lakemann374 Hello! Is your service back on?

[Central Access @access_central]

3 PM: We have 1,100 customers without fiber service, including customers out of power. Crews continue to rehang, splice & repair fiber. We estimate to have the majority of services restored Saturday night into early Sunday. We thank you for your patience.

[Central Access @access_central]

@lakemann374 We do have mainline damage in that area, we are working on it but due to the damage we estimate within 72 hours or less. Hopefully less. 🤞

[Central Access @access_central]

@spuktahootis Did your service come back on?

[Central Access @access_central]

We have widespread outages from today's severe weather event. Coosa County is down due to mainline damage feeding that area, but crews are working and it should be up shortly. Those who have had their power restored but still have an internet outage, please call 1-888-706-4754.

[Central Access @access_central]

10 p.m. UPDATE - Service to Coosa County and points north has been restored. You may need to restart your router, but if you do so, have power and still have an internet outage, call 1-888-706-4754, option 3 to report it.