@SouthwestAir i was told to contact Customer Relations today for my horrendous travel yesterday. Ive been on hold for 2 1/2 hours AND COUNTING. I would like to be helped on this matter.
@SouthwestAir@SimplyySarahh__ All they will do is “discuss”. I’ve just had an 18-hour travel day from HELL with @SouthwestAir today just to get from Destin, FL to Houston! Their “sorry it’s [insert excuse here] beyond our control” is an attempt at placating customers.
My SWA1335 @SouthwestAir flight is delayed 2 hours at LAX, we haven’t been given any reason, weather is fine, but meanwhile there is not a water fountain in sight, vending machines empty, and vendors all closed. This is a thirsty man’s nightmare. #SouthwestAirlines
#SouthwestAirlines our direct flight from HNL to PHX has to make a stop In LAX because we won't have enough fuel!?! How is that possible? Is there no fuel at HNL?
@MarketFresh@SouthwestAir@SouthwestAir will tell you it’s weather-related and “beyond our control” just to pacify you. I’ve had an 18-hr travel day 2day fm Destin 2 Hou. Should have been 1 connection in Chicago. Arrived at MDW at 12noon. Flight change 7 times! I landed in Houston close to 11PM! 😡
I should have flown @SpiritAirlines if I wanted the trash service @SouthwestAir provided today! As a frequent business flyer, I will be sure to inform my company and colleagues about this experience.
@TIm_W_Lacy@SouthwestAir That’s what the rep here on Twitter told me. Weather. After I’ve already spoke to @SouthwestAir reps (at MDW AND their 1800 number) who assured me it WASN’T weather related. Don’t severely inconvenience me AND insult my intelligence!!!
@SouthwestAir Today has been a travel day from hell! Different answers to my (and other customers’) questions. Travel from Destin, FL to Houston, TX took 12+ hours??? Delay after delay after delay. I’ve literally spent 12+ hours trying to get from Florida to HOUSTON! 🤨