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Pay matters; it attracts talent, keeps skilled people in service, and fuels motivation. But the true test of public service isn’t salary slips; it’s the impact delivered to citizens. Fair and competitive remuneration is necessary but not sufficient. Integrity, accountability, and a genuine commitment to national service come from purpose-driven leadership, clear values, and systems that make results non‑negotiable. Wangui Muchiri, HSC - Commissioner, SRC #ProductivityConference
Panel discussion on: Wage Determination and Management for a High-Performing Public Service: Linking Compensation to Productivity - Flexible Wages: Performance pay must be targeted, measurable, and time‑bound - not added to base pay or it becomes an entitlement. Use it where results are visible, backed by strong job evaluation, unified grading, and transparent bargaining. For state-owned enterprises, tie pay to financial performance and spending limits. Bottom line: credible data, governance, and fiscal discipline make performance-related pay an incentive rather than a new salary expectation.
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Performance-related pay (PRP)can boost motivation, but only if well designed. It must supplement, not replace, a solid basic salary and rest on a credible performance framework with clear, balanced indicators. Managers need training, HR support, and reliable data so decisions are evidence-based and consistent. Poor design leads to subjectivity, gaming, and across‑the‑board payouts that kill incentives. International experience shows modest PRP budgets (about 3-5% of the wage bill) and manager-led, decentralised allocation work best. Credibility requires trust, fairness, and institutional capacity to reward high performers and manage low ones. Without those, PRP fails to drive real improvement. Lech Marcinkowski, OECD
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Panel discussion: Use a compact framework combining effectiveness, efficiency, quality, accountability, and citizen satisfaction. Track practical indicators: service times, first‑contact resolution, digital uptake, and user experience from administrative data, plus perception surveys for trust. Measurement alone won’t cut it. Implementation matters: consistency, long‑term commitment, and cross‑agency coordination. Avoid frequent policy shifts and fragmented pilots. What works: A whole‑of‑government mission focused on citizen outcomes, strong central coordination, cross‑sector learning, and systems that use data for continuous improvement and accountability. When measurement, governance, and delivery align, data becomes real public value. #ProductivityConference
Productivity isn’t about doing more; it’s about doing better, with purpose. When quality, people, and processes evolve together, productivity rises.
For developing economies and public institutions: reform plans are only the start. Lasting transformation needs a culture of continuous improvement, capable institutions, skilled people, and systems that relentlessly convert inputs into outcomes that matter. Toru Homma, Senior Advisor, Private Sector Development, Japan International Cooperation Agency (JICA)
A productive Judiciary is a pillar of development. When our courts are efficient, transparent, and accountable, public trust rises, business confidence strengthens, and constitutional governance is reinforced. Hon. Lady Justice Martha Koome, Chief Justice. 1/2
Plenary on Re-engineering Productivity and Performance Management systems for objectivity and accountability in service delivery happening now.
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Productivity transformation starts with leadership. Every Principal Secretary, chief executive, county executive, accounting officer and head of department must ask five questions: 1) What citizen outcome are we improving? Felix K. Koskei, EGH, HoPS. 1/2
At the county level, productivity means working smarter, embracing innovation and upholding fiscal discipline to deliver better services and greater value for citizens. 2/2. H.E. FCPA. Ahmed Abdullahi, Chair - CoG
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The conference theme reflects the promise of Kenya’s devolved system: bringing essential services closer to citizens. With rising demand for healthcare, agriculture, water and local development - but tighter budgets - raising productivity is no longer optional; it’s urgent. 1/2
The National Productivity and Performance Conference 2026 is officially underway, bringing together stakeholders to advance conversations on productivity, performance, and public service transformation. The event will run through to 19 June 2026. #ProductivityConference2026
Clean framing is more than just capturing a moment. it’s about telling the story with clarity, professionalism, and purpose.
Earlier today, 2026/27 National Budget Statement, I had the opportunity to capture CS Treasury @JohnMbadiN[email protected]
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Every road has a story.
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This is a commendable step Balozi towards positioning Kenya as a global services export hub. As these strategies take shape, there is an opportunity to intentionally bring young entrepreneurs and emerging businesses into the fold through stronger networking, client engagement, and market access platforms. Inclusive growth will be key to unlocking Kenya’s full export potential.