ace

ace, lil tartlette if ya nasty.

[ace @acengelberg]

@visible @visiblecare still hasn't resolved my issue after 2 days no service and HOURS trying to solve a problem THEY CREATED. they're now ignoring me?

[ace @acengelberg]

& @visiblecare keeps sending me down a rabbit hole of no solutions, seemingly not even reading what I'm writing. @visible
#dontjoinvisible #visible

[ace @acengelberg]

3rd day still no solution w/ @Visible @visiblecare. told me they would solve the issue with my SIM and then 9h later said "oh, actually we can't." 2nd day no service, & all they've offered is $10.
oh, & the app isn't working. #completefail #dontjoinvisible

[ace @acengelberg]

And @Visible keeps just repeating the same response, basically telling me to accept their problem. What's the point of customer service if they can't resolve the issue?

[ace @acengelberg]

Now I'm 2 days without service. Oh, and their "next-day SIM shipping"--that's a lie. this is taking 2 days to arrive.

[ace @acengelberg]

Another day, another infuriating/unresolved problem with @Visible customer service. After clearly stating my problem yesterday, they sent me a physical sim *without me asking for one* and now my service is deactivated. their response: here's a measly $5 #no

[ace @acengelberg]

@visiblecare (The IEMI won't work for an eSIM... why would u need an IMEI for ordering a physical SIM?)

[ace @acengelberg]

@visiblecare Horrible service. I am a current customer trying to bring on a new customer. They have an unlocked phone from Europe and the website won't let them order a physical SIM. That makes 0 sense. And customer service is not helping *at all*

[ace @acengelberg]

@RoyalMailHelp @RoyalMailHelp @RoyalMail any response?

[ace @acengelberg]

@RoyalMail @RoyalMailHelp tell me why my package to the US (RN756263381GB) which was shipped 2w ago says it's left UK and now......nothing. USPS: no info. Meanwhile the @parcelforce package sent at the same time arrived days ago #royalmailfail

[ace @acengelberg]

@RoyalMailHelp Julie @RoyalMailHelp is there a reason why it says "leaving the country" and not "left the country"? are you sure it's actually left? other packages have just been sitting at Heathrow when it says that.

[ace @acengelberg]

it's int track&sign, & last update I can see is "leaving the uk langley hwdc" now.... nottttthing.

??Wh3r3 i$ th@ paCkag3 thooo?!!!!

[ace @acengelberg]

@MissFabuless @ChaseSupport thanks @missfabuless for the suggestion —@chasesupport fixed the problem HALFWAY but i’m still not satisfied. “smh THE WORST,” is totally correct.

[ace @acengelberg]

@ChaseSupport first you cancel my flight, on hold hours, tell me 5 different stories. When I message re: the complaint, I am told 3 times it's being forwarded. Is this your new strategy to avoid answering me and con me? #chasebanksucks #dontbankwithchase

[ace @acengelberg]

#chasebank removed my points and now is making it impossible to resolve. what's the point of having the card with points then? #dontbankwithchase #chasebanksucks

[ace @acengelberg]

@ChaseSupport Or how about when they told me I should've emailed (if that's even what this labyrinth of wording means??) even tho they told me to use this app? Another tactic to con customers and deny the problem? #dontbankwithchase #chasebanksucks #chasebank

[ace @acengelberg]

@alyxstudio @bonmagazine Is the price of being an #alyxgirl , #alyxboy , or #alyxperson buying defective shoes and not getting them reimbursed????? WOWWWWW. @alyxstudio @bonmagazine

[ace @acengelberg]

@alyxstudio @openingceremony @alifeinadiary nice collab BUT I WOULDNT EVER BUY CUZ IF U TRY TO GET A REFUND, @alyxstudio JUST WONT RESPOND.

[ace @acengelberg]

@SHOWstudio @alyxstudio WOW selling at ssence, opening ceremony. collabs with vans and nike. drake and carti wearing your shit and you can’t make a simple refund for a defective product?! reply to your damn emails and get that refund SENT! @alyxstudio

[ace @acengelberg]

@alyxstudio HEY nice NYT coverage ... you think you could reimburse daniel H the shoes he bought that were defective??? countless emails for money back AND NO RESPONSE. shame!!!!