@AnkshuZone Hi there Greetings from Acer. We’re truly sorry to hear about your experience with your Predator Helios Neo 16. To help us review your concern and assist further, could you please share the further details via DM? Once we have the complete information, our team will look into
@AibokNengnong Hi there! Greetings from Acer. We would like to know if you require any assistance. Please share your concern via DM, we are here to help you.
https://t.co/rZZ2FLAKaG
@jayua2a Hi there! Greetings from Acer. We would like to know what went wrong, kindly share your concern via DM, we are here to help!
https://t.co/rZZ2FLAKaG
@abhii_ang01 same platform. As per the record we have already updated that your issue has been escalated and once we receive an update we will convey the same.
@abhii_ang01 Hi Kirthi! Regret for the inconvenience causedAs per our records, your concern is already being addressed through our Instagram support channel. To ensure seamless communication and avoid any duplication, we kindly request you to continue the conversation on the
@ProdipD68715814 matter. As soon as we receive an update from the concerned team, we will promptly share it with you. Thank you for your patience, understanding, and continued cooperation.
@ProdipD68715814 Hi Pradipto ! We sincerely apologize for the inconvenience caused. Please be assured that your concern has been escalated to the concerned team for priority review and is being closely monitored by us. We kindly request you to allow us some time while we follow up on the
@Asadtmck Hi Mohd Asad ! Regret for the inconvenience caused. As per the update received our concerned team has already addressed your issue.Request your kind understanding in this regard.
@Azharuddinrxpt Hi Azharuddin! Regret for the inconvenience caused. Please provide us with the information listed below via DM so that we can look into it and update you further.
Name of the customer:
Purchase invoice copy:
Contact details:
Email ID:
Complaint number if any:
@AaronX254811 Hi there! We are truly sorry for the inconvenience caused. Please share your machine's serial number or your Case ID with us via DM so we can look into the matter and assist you accordingly
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@Nabzie31khn@AcerTVIndia@Acer Hi Nabeel! Regret for the inconvenience caused. Please provide us with the information listed below via DM so that we can look into it and update you further.
Name of the customer:
Purchase invoice copy:
Contact details:
Email ID:
Complaint number if any:
@vidhya_venki Hi Vidhya ! We apologize for the inconvenience caused. Regarding the case ID: 1692700C, we are currently awaiting the part from our warehouse in Bangalore. Please note that we've escalated this to our relevant team
and will get it addressed at the earliest. We request
@arps_101 matter at the earliest, and we will keep you informed as soon as we receive an update. We kindly request your patience and understanding in the meantime. Thank you for your continued cooperation.
@arps_101 Hi Arpan ! We sincerely apologize for the delay and understand how frustrating this situation may be. Please be assured that your concern has been escalated to our concerned team for priority review, and we are actively following up on it. Our team is working to address the
@Heiszenberg_mc can update you accordingly. Request your patience while the process is being carried out. Thank you for your understanding and cooperation.
@Heiszenberg_mc Hi Sirphi here! Thank you for reaching out to us. We would like to inform you that your unit has been approved under the DOA process. Reference Number: NDOA/2026/005902. The refund process is currently being coordinated by our concerned team. Please contact the dealer so that he