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[ace @acetambay]

@PLDT_Cares @PLDT_Cares follow up on ticket 00007082624. It's been 2 days since the "area outage" and there's no update yet on when will this be resolved. We need the internet connection for our WFH setup.

[ace @acetambay]

@PLDT_Cares follow up on ticket 00007082624. It's been 2 days since the "area outage" and there's no update yet on when will this be resolved. We need the internet connection for our WFH setup.

[ace @acetambay]

@PLDT_Cares Dm sent @PLDT_Cares

[ace @acetambay]

@PLDT_Cares hi please follow up on ticket: 00007082624. No internet connection since this morning due to area outage. Pls advise on when this will be resolved.

[ace @acetambay]

@PLDT_Cares @PLDT_Cares dm sent

[ace @acetambay]

@PLDT_Cares please follow up on ticket 00001698450. We don't have internet connection for a week now.

[ace @acetambay]

@PLDT_Cares @PLDT_Cares yes, we have restarted the modem multiple times and it doesn't connect to the internet. After restarting, PON light keeps blinking then goes off.

[ace @acetambay]

@PLDT_Cares hi, please check if there's a problem with your internet service in our area (Ususan,Taguig city) or with our line. Got disconnected around 10:40pm last night, and as of now, there's still no internet connection.

[ace @acetambay]

@PLDT_Cares @PLDT_Cares as of now, there's still no internet connection. Kindly check on this concern. Thanks

[ace @acetambay]

@PLDT_Cares Yes, i restarted it several times already, and there's no problem with the modem location.

[ace @acetambay]

@PLDT_Cares hi, please check if there's a problem with your internet service in our area (Ususan,Taguig city) or with our account. Got disconnected around 10 am today, and as of now, there's still no internet connection (LOS - red blinking light). DM sent

[ace @acetambay]

@PLDT_Cares Follow up on ticket 66599324. Still no internet connection and there is still no resolution with our concern. It's almost 2 weeks of no service.

[ace @acetambay]

@PLDT_Cares @PLDT_Cares follow up on this concern

[ace @acetambay]

@PLDT_Cares Follow up on ticket 66599324. No internet connection for almost 2 weeks now. This is such an inconvenience.

[ace @acetambay]

@PLDT_Cares @PLDT_Cares pls check on our concern

[ace @acetambay]

@PLDT_Cares @pldt please follow up on this concern

[ace @acetambay]

@PLDT_Cares Follow up on ticket 66599324. No internet connection for more than a week now (since Sept. 9). This is such an inconvenience. If this will not be fixed within the day, then we will cancel our subscription since you can't provide a stable internet connection.

[ace @acetambay]

@PLDT_Cares @PLDT_Cares follow up on this concern