@gtbank it's been over 6 months since I have been following up on getting access to my account. We have conversated on inbox to no avail. You guys are frustrating we the disaporal customer and your customer service is horrible!. @cenbank
@gtbank my account is still restricted. I have been emailing you guys and my relationship manager has well who has been snubbing me since I sent him all my personal information!.
@gtbank your employee,who is my account officer after taking all my personal information to reactivate my account has went ghost on me without providing result or feedback. What kind of customer service is this exactly?
@gtbank My account is still restricted and no one is contacting me. I have sent several DM messages here and also tried to reach out through emails. I need this resolved.
#WackCustomerService
@gtbank@gtbank_help Why is my account restricted and customer service is not responding to my emails?. Is this how terrible you guys take care of customers in diaspora?
@gtbank I have been sending emails and reaching out to have my account activated cos I can't transact from it and no one see it as a deem fit to respond to my email or reach out to me. I need my account unrestricted!. And what's all these constant debit of fees from the account?