Imaging paying for a seat on @AmericanAir, telling the flight attendant it was broke upon boarding, and being told to “survive until we get there”. Now I have sciatica from sitting on a metal pipe for three hours.
@PODS I’m sorry, it was Stacy not Susan. Still crickets when I call everyday. “office of the executives” a sad excuse for customer service for sure. Last 4 of phone# 6293
@PODS Susan at the @PODS office of the executives left me a message two weeks ago and STILL has not answered any of my daily calls or returned my multiple voicemails. So disappointing.
@PODS @ziomy03 You're not the only one! I timed everything around this move (car delivery, hotel, flights, move-in date) and wasn't even told my date changed until I CALLED IN and they re-entered my previous dates. Price also went up!?!?! TERRIBLE!!
@PODS Thanks for not letting me know that you changed shipping schedules a mth ago, so I have to book new plane tix, new hotel, change my apartment move-in date, AND take an extra day off work. All without offering any physical or financial assistance. Terrible customer service.
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