may

[may @actionsweetmay]

@LinkedInHelp @LinkedInHelp please check your DM

[may @actionsweetmay]

@LinkedInHelp I'm locked out of my LinkedIn acc due to 2factor authentication. My previous support case #260627-002829 closed, the identity verification page repeatedly failed to accept my NIN,!it couldn't read text. Could you plz help with an alternative verification method?

[may @actionsweetmay]

@AliExpress_EN @AliExpress_EN , @HelpAliExpress @AlibabaGroup, it would be great if you could respond directly to @OPay_NG in this thread. Your input would be appreciated, & please share your response with me here as well. Thank you

[may @actionsweetmay]

@OPay_NG @AliExpress_EN this back and forth is becoming suspic!ous.OPay keeps telling me they sent funds for my failed transaction of 5th October 2025, yet AliExpress claims they never received anything. How can two major companies give completely opposite answers? @AlibabaGroup

[may @actionsweetmay]

@SAMR_China
@ChinaConsumer
@Consumers_Int
@BBB_USA
@opera

[may @actionsweetmay]

What’s even more disappointing is that fintechs are supposed to be faster, more efficient, and more responsive than traditional banks. If this were a traditional bank issue, it would likely have been escalated, traced, and resolved long ago

[may @actionsweetmay]

OPay says we sent https://t.co/sQ6eR3Mq2f where exactly is my money?This issue has dragged for months.
I need full refund immediately not excuses.
@fccpcnigeria @cenbank Please step in.A customer cannot lose money because two companies refuse to communicate with each other.

[may @actionsweetmay]

Why hasn’t OPay contacted AliExpress directly to reconcile this?Why is a customer being made to act as a go-between for OPay and AliExpress? A fintech company and a global marketplace should be able to resolve a simple payment issue without forcing the customer to play messenger.

[may @actionsweetmay]

Yet a fintech whose entire brand is built on speed and seamless service has allowed this matter to drag on for months.
This is not how a Fintech and a global marketplace should operate.
I have provided all proofs from OPay. AliExpress says no payment received. @HelpAliExpress

[may @actionsweetmay]

@OPay_NG @OPay_NG thank you but I am tired of this back &forth, you know how to resolve this with @AliExpress_EN @@AlibabaGroup @GCC356. Please do. It's not over 2months yet no solution.

[may @actionsweetmay]

Hello @OPay_NG ,
I’m reaching out again regarding the failed transaction from 5th October. On Thursday, a ticket was created with ID: 2512**42128******, & I was advised to check back after 48 hours.
However, it is now well past the 48-hour window, & I still have not received any

[may @actionsweetmay]

and it does not reflect well on your customer support standards.
Please kindly provide a concrete update on the status of my complaint.
I need to know exactly what is being done and when this issue will be resolved.
Thank you.

[may @actionsweetmay]

update or feedback from your team even after sending follow-up messages via DM.
As a fintech institution that millions rely on, I expected better responsiveness and clarity. The lack of timely communication on such a sensitive issue is becoming quite frustrating,

[may @actionsweetmay]

@AliExpress_EN @AliExpress_EN

and my bank confirmed the money is with AliExpress because the transaction went through.
Why is it taking this long to refund what didn’t even deliver?
Please resolve this urgently.
Order/Refund still pending for over 2 months is unacceptable.

[may @actionsweetmay]

@AliExpress_EN @AliExpress_EN I am extremely disappointed.
I’ve been waiting for a refund since October 5th for an order that failed, yet the money was debited.
I’ve reached out multiple times, still no solution. At a point, I was told to contact my bank which I did

[may @actionsweetmay]

@kingtundeedunt @kingtundeedunt thank you🙇

[may @actionsweetmay]

@OPay_NG @OPay_NG I would appreciate prompt action on this matter, as I would prefer not to extend this to the year 2026. Thanks

[may @actionsweetmay]

@OPay_NG kindly check your DM

[may @actionsweetmay]

Opay has refused to refund my money since Oct 5, 2025 despite multiple complaints and reference numbers.
@cenbank @fccpcnigeria Please assist. @OPay_NG

[may @actionsweetmay]

is it now a cr!me to use your platform for online transactions?
Why should resolving a failed debit take forever? Even traditional banks don’t waste this much time before settling such issues.

@OPay_NG

[may @actionsweetmay]

Dear @OPay_NG
How long will it take to get my refund?
It’s been over a month since the failed transaction, yet no clear update just repeated ‘we’re working on it’ messages and unrealistic timelines.
Is this a tactic to frustrat£ customers into giving up on their money, or