@AmericanAir on top of everything else, calmly talking to your representative after 24 hrs of no communication....he has the audacity to be smug!!!??? You are a joke of an airline!! Tell me to DM you and then stop responding? Not winning any brownie points!!
Were unavailable. I haven’t been refunded for the upgrade, I haven’t been able to speak to anyone. My 4 hour call back is going on 5 hrs. No compensation offered and ZERO answers....keep rocking AA
@AmericanAir so after asking me to change flight to a week later, then canceling flight and rebooking me 4 days later (apparently our work lives don’t matter to you) then keeping me on hold for over 7 hours...you also charge my CC for an upgrade after telling me the upgrades
@AmericanAir I gave up after 7 hrs on hold!!! You called to have me change my flight and after informing you that I could not postpone my flight home for 5 days...you canceled it anyhow and rebooked me for 3 days later....good job!