Adam James Gee

Full time optimist and food lover. Constantly pursuing the dream. Always about doing the right thing.

[Adam James Gee @adamjamesgee24]

@OhmeEV everything okay in your customer service centre?
Trying to raise a complaint as taken the day off work for an engineer for your faulty charger and they’ve cancelled. Costing me a fortune charging elsewhere. Time and money not well spent.

[Adam James Gee @adamjamesgee24]

@edfenergy people need to know about unresolved complaint 0811891676. Your new account system resulting in both debt and credit being lost/overlooked. Sending me a final notice for an account I can’t even see and was set up to pay via direct debit.

[Adam James Gee @adamjamesgee24]

Next chapter in the @Dominos_UK failure. They haven't got back to me within the agreed 3-5 days. 10 days after the complaint they're asking me to wait another 3-5 days between each chase 🤨

[Adam James Gee @adamjamesgee24]

@Dominos_UK so your customer service response for me paying for a pizza and never getting it, is coaching your employees. I've spent £20 and got nothing...not even offered a refund.

[Adam James Gee @adamjamesgee24]

@Dominos_UK it's been 8 days and you still haven't got back to me. This is ridiculous.

[Adam James Gee @adamjamesgee24]

@Dominos_UK still waiting for this to be resolved, or for you to reply to my complaint.

[Adam James Gee @adamjamesgee24]

@Dominos_UK Me still waiting for my domino's which was 5 minutes away last night

[Adam James Gee @adamjamesgee24]

@Dominos_UK I've never seen such a sarcastic email bearing in mind I'm still waiting for my order 3 hours later

[Adam James Gee @adamjamesgee24]

@Dominos_UK Happily. Unfortunately the branch are refusing to give any details of who I have been speaking with. Hope your calls are recorded.

[Adam James Gee @adamjamesgee24]

@Dominos_UK I have. Your staff have told me the driver is on the way twice. And he was 5 minutes away 45 minutes ago.

[Adam James Gee @adamjamesgee24]

Very inconsistent accounts. Poor customer service. Katie at your Guildford branch is basing her guidance on Zach who has left your company. Good solid base of knowledge.

[Adam James Gee @adamjamesgee24]

@O2 got a phone upgrade with you, within 5 days there's a fault and now your staff are telling me I've got to be without a phone whilst it gets sent off. I'm within my cooling off period and now being told I can't cancel or get a refund (against consumer)

[Adam James Gee @adamjamesgee24]

@bt_uk after 3 weeks without fibre that I've ordered and paid for I'm still without it. Your engineer came round, and plugged the router in, leaving the rubbish and not installing the fibre. Here's a diagram of the fibre set up vs what your engineer did today. Good work 👍

[Adam James Gee @adamjamesgee24]

@PetsatHome Jack doesn't agree with the description of the "Invincible" squeaky toys we bought for him from your store, as he destroyed them in about 2 minutes. He would like to know if it was pawssible to get a refund?

[Adam James Gee @adamjamesgee24]

@AskeBay Case ref 5236189458. Had a refund issue which breached 2 policies. Customer services via eBay email/message are not listening and appearing to send me pro forma responses. Have also accidentally messaged me thinking I was someone else on 2 occasions.

[Adam James Gee @adamjamesgee24]

@AskeBay any reason your customer services don't answer my questions? Oh and accidentally getting my details wrong!

[Adam James Gee @adamjamesgee24]

@O2

[Adam James Gee @adamjamesgee24]

@ThomasCookCares Provided by you (thought you’d know where your customers are) without any communication. £60 a night hotel and a late coach to the airport. Queued again to get the same cases back without a single apology. Haven’t seen any of your staff. Awful.

[Adam James Gee @adamjamesgee24]

@ThomasCookCares Regarding MT2634, now in a hotel after cancelled flight with no idea of plan tomorrow other than time being 1230. Haven’t seen any Thomas Cook staff who know and hotel have no idea. How will you notify us?

[Adam James Gee @adamjamesgee24]

@ThomasCookCares Effingham Park