Founder and Partner @ The Voice Society and Koob. Focused on building branded consumer experiences at the intersection of technology, UX, content and data.
Most markers starts in the wrong spot: brand claims over human tension.
No one wants to admit they're aging, so Gen X ignores it. Specsavers flipped this by locking a Groove Armada set behind a screener.
Align with who they are, not what you're selling. https://t.co/UwSIodLT3L
AI isn't a query tool; it's an active coworker.
MIT Sloan found matching AI traits to marketers boosted CTR by 7% and cut CPC by 30¢. But pairing detail-driven marketers with agreeable AI hurt results.
Tune the tech to complement human thinking. https://t.co/GEDs8HBr2s
Agentic AI eliminates HITL costs in IT or claims processing where success is binary. That's a great fit for HOTL.
But marketing isn't transactional. It is about influencing human behavior through communication—and algorithms cannot evaluate human context. We still need people.
Messi retired after 2014 Copa América and 2016 WC lossed. Infantino promises a trophy. Messi comes back. In 2022, Infantino delivers. In 2026, after aguably Argentina's darkest football exposure in history, Messi announces his retirement again. Infantino is now gone. Messi AD10S!
HOTL uses AI end-to-end. HITL uses AI as a first layer of intelligence, but keeps human strategy at the decision gate.
Marketing is influencing human behavior. An algorithm can optimize clicks, but it can't optimize feelings. Therefore, HITL is superior... for now.
YouTube doubling its monetization threshold to 8,000 hours tries to filter AI noise with legacy metrics. Watch time doesn’t equal creative value. https://t.co/7bY9jWCytG
…and it’s live! 🎉
Explore how people and their companies across the world are creating #BetterLivesThroughBetterBusiness in this series which spans the Arctic to South America
#Ad paid and presented by @CGF_The_Forum