There is currently an issue with our booking site. We’re working hard to fix this as soon as possible. In the meantime, bookings can be made using our app or over the phone through our Customer Services team on 020 7387 8888
@Subbafer@AddisonLeeCabs Good afternoon,
Thank you for making us aware.
This has been referred to our Driver Liaison Team urgently.
If you require any further support or wish to discuss the matter further then please DM us.
@cate_wells Good Morning Cate, you can contact the team on 02073878888 or if you would like to enquire about the cancellation please email [email protected]
@LordClutters Good afternoon,
Thank you for contacting us.
I am sorry to hear this.
Can you please DM us your booking reference so that we can look into this for you?
@porco_drosso Hi! When you've booked as a guest you are unable to track via the app, as the two are not linked. You should be sent SMS link to track our driver, and our dedicated bookings team are on hand on 0207 387 8888 if you'd like live updates.
@gsg24@AddisonLeeCabs Hi,
I am sorry to hear you are experiencing issues with the App. If your booking is not for today then you can call in on 0207 387 8888 or you can try the website https://t.co/1mzgsGmysF