@MTN180 Mtn fiber X is trash! I regret buying it! It only worked for 2 days and stopped! I keep calling the customer service for 6 days now.. they are not helping! This is robbery honestly
Dear @MTNNG, how long does it take to resolve a customer’s internet complaint?
My MTN FibreX has been without internet for days, despite having an active Unlimited subscription.I’ve contacted your customer care, called, sent messages on X and even provided the router photographs
@NgComCommission, please https://t.co/DHjwSqsNET can a customer pay for an unlimited service and be left without connectivity, with no meaningful response from the service provider?
your team requested for further investigation.
Since submitting the requested evidence, I’ve received ZERO feedback. My internet is still not working.
My complaint ticket is 38886, and I’m tired of being told to be patient without any concrete resolution or timeline.
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