Aditya Agarwalla

2x founder @kisannetwork & Mera Gaon | @ycombinator alum | @thielfellowship alum | @join_ef | @ForbesUnder30 2017 | @PrincetonCS dropout

[Aditya Agarwalla @adi_agarwalla]

@Finnair Hi Simona, please read the original complaint at the top of this thread. I have already done so, and yet I am waiting for a response a month later. Why would I raise a 2nd issue for the same matter?

[Aditya Agarwalla @adi_agarwalla]

@Finnair Been 2 weeks since I raised an issue via your website and received a case number. No updates since. How long is it going to take to even get a response?

[Aditya Agarwalla @adi_agarwalla]

@Finnair It has been 4 weeks now. This wasn’t feedback - this was regarding compensation for a seat malfunction. Is there a quicker way to get someone in your team to get my query looked at? Thanks

[Aditya Agarwalla @adi_agarwalla]

@airindia Thank you for your prompt assistance.

[Aditya Agarwalla @adi_agarwalla]

@airindia I can speak at 9:45 PM. Thanks

[Anirudha (YC F26) @4n1rudh4]

1/ Jane Street just quietly disproved the biggest assumption in AI coding: that models are only good at languages with lots of training data.

An obscure internal OCaml framework, using OxCaml-only features, is one of the things their agents write *best*.

Why? 🧵

[Aditya Agarwalla @adi_agarwalla]

@airindia Done

[Aditya Agarwalla @adi_agarwalla]

@IndiGo6E Following up

[Aditya Agarwalla @adi_agarwalla]

@IndiGo6E I am still awaiting my refund.

[Aditya Agarwalla @adi_agarwalla]

@IndiGo6E I have received no call at all from Indigo. I have gone and checked all my missed calls too.

[Aditya Agarwalla @adi_agarwalla]

@IndiGo6E @IndiGo6E It’s been over 2 days. What’s the delay?

[Aditya Agarwalla @adi_agarwalla]

@IndiGo6E Update?

[Aditya Agarwalla @adi_agarwalla]

@volklub @volklub
Quick update after 1 week: No one from @volkswagenindia has spoken with me.

And to top that, I have received the following email from the service center today. So, VW India just forwarded the complaint to the service center against whom I complained. Genius!

[Aditya Agarwalla @adi_agarwalla]

@volkswagenindia Let me tell you what happened today for my Virtus 1.5 GT Plus DSG 3rd year servicing at Frontier VW, Sector 52, Gurugram.

Pickup arranged for 10a -> delayed to 1130a.

Supervisor (Deep Chand) sends first quote for service - 2x of what the VW website says..

[Aditya Agarwalla @adi_agarwalla]

...
As @volklub has said time & again, just selling the car isn't enough. Service matters!

I was one of the earliest buyers of the 1.5 GT+ in '22 when it was hard to get hands on one due to the chip shortage. Now I regret my call.

All proof of this episode available on request.

[Aditya Agarwalla @adi_agarwalla]

@volkswagenindia What explanation are you even talking about? I have spoken to no one from the VW team in the last week since I raised the issue.

Your incompetence is incredible!

[Aditya Agarwalla @adi_agarwalla]

@volkswagenindia @volkswagenindia 1p today has long come and gone. No call. No email. 4 days overall since I wrote this thread.

You simply don’t care. The thread has over 100k views with many other VW owners complaining of similar situations.

Many of us won’t be buying VW cars ever again.

[Aditya Agarwalla @adi_agarwalla]

@volkswagenindia ... customer care who is asking me to repeat my concern from scratch, which I am not going to do.

The VW social team here has all the details that it needs. If you are actually interested in addressing my concerns, call me at 1p tomorrow. Otherwise, all this is a waste of time.

[Aditya Agarwalla @adi_agarwalla]

@volkswagenindia I haven’t received any call or email. Not sure what you are talking about.

[Aditya Agarwalla @adi_agarwalla]

@volklub 2 days later. Nothing yet from @volkswagenindia .

VW echoing the sentiments of the service Center supervisor - Jo karna hai karo.