Aditya Vyas

[Aditya Vyas @adityatweetsin]

@vineet_mausam Thanks

[Aditya Vyas @adityatweetsin]

@vineet_mausam - What is the forecast around ghat section on 9th July? Is it safe to travel from Mumbai to Pune on 9th July?

[Aditya Vyas @adityatweetsin]

@Central_Railway Anu update on 22717? Train stationed at Ahmedabad since almost an hour now

[Aditya Vyas @adityatweetsin]

@drmadiwr Any update on 22717? Train stationed at Ahmedabad junction since almost an hour

[Aditya Vyas @adityatweetsin]

@reliancejio @JioCare - 48 hours have passed since no internet. No one reachable on customer care number. Only false commitment of timelines via messages. Is there no seriousness to customer concerns?
@jagograhakjago

[Aditya Vyas @adityatweetsin]

@JioCare @reliancejio No internet since past 48 hours. Only timelines being committed which are getting revised. No response from customer care as well. Absolute apathy to customer concerns
@jagograhakjago - pls notice this

[Aditya Vyas @adityatweetsin]

@brhat_in When will Part 5 of Dhiti series be published? The first 4 were really full of wisdom and insightful

[Aditya Vyas @adityatweetsin]

@masoomvyas @Twitter There will be a thread to help you understand as to why there are so many threads :D

[Aditya Vyas @adityatweetsin]

@Alexand99460695 @LGIndia @jagograhakjago @BandBajaateRaho @LGUS @LGUSAMobile @LGUK @LGIndia - Its Day 63 and still awaiting a response. We buy LG products not to pay exorbitant service charges for no fault of ours. Product has sub standard quality parts and the consumer being made to face the brunt. How long to wait for a revert?

[Aditya Vyas @adityatweetsin]

@LGIndia - Bought a 43 inch smart tv, within 3 years the panel is showing blue tinge. Customer service is charging a bomb to repair (INR 6k - 10% of purchase price). This is unacceptable. This is an absolute mockery of trust and product quality. #customerexperience (1/2)

[Aditya Vyas @adityatweetsin]

@Alexand99460695 @LGIndia @jagograhakjago @BandBajaateRaho @LGUS @LGUSAMobile @LGIndia - Its Day 58 and yet no confirmation on way forward. How much long should a customer wait? Is buying products from reputed brand like LG a mistake? @jagograhakjago @LGUSAMobile @LGUK @LGUS

[Aditya Vyas @adityatweetsin]

@LGIndia Hi @LGIndia - It is absolutely baseless that the concern has been addressed. No one has reached out in the past 7 to 10 days leave aside resolution. Is this how you treat your customers?
@jagograhakjago @VijaySales @kohinoor_IN @BandBajaateRaho @RelianceDigital

[Aditya Vyas @adityatweetsin]

@LGIndia @LGIndia - We bought TV from reputed brand not to be disappointed in product performance. You cannot take consumer loyalty for granted.
This is not what is expected from an org like LG India. Need resolution.
@jagograhakjago @VijaySales @kohinoor_IN @RelianceDigital

[Aditya Vyas @adityatweetsin]

@LGIndia @LGIndia - You are setting an extremely wrong example. The company is using an extremely poor quality RM that malfunctions in less than 3 years. Then you expect us to pay insane service charges (10% of product cost) to repair it. This is absolute disregard to good business ethics

[Aditya Vyas @adityatweetsin]

@LGIndia Hi @LGIndia . What is it that is taking so long to investigate? Its a TV not a spy balloon. Its been a while now since the complaint was raised. Inactivity is only strengthening the perception of LG's apathy towards its customers.
#PatheticCustomerService
#customerexperience

[Aditya Vyas @adityatweetsin]

@LGIndia @LGIndia - The wait seems endless. Nobody LG has reached out. @jagograhakjago - Pls take the strictest of action against @LGIndia. I will file an official complaint.
It doesn't look like that LG manufacturers good quality products
#BuyingLGwasAMistake
#CustomerService