Our Etsy shop “TuviraStudio” was permanently suspended on July 29. We received only the suspension notice email, but no evaluation or reply to our appeal. We are facing serious business loss. Please escalate this case urgently. @Etsy
@EtsySupport Mağazam TuviraStudio, sistem kaynaklı bir güvenlik ihlali sonrası kapatıldı.
29 Temmuz’da destek talebi (ID: ####) ve açılış başvurusu yaptım ama dönüş olmadı.
Listelemeler ve reklamlar bize ait değildir. İnceleme talep ediyorum. @Etsy
@Etsy My Etsy account was hacked
My 2 vintage rugs were deleted
Banner & logo were changed
18 camera listings appeared instead
Ads were activated on them
I reported this via support ticket, but my shop was closed for “policy violation.” It’s been 2 weeks with no response.
@Etsy@glitterdrops2 Hello,
Please get back to me regarding this matter. I can send you pictures of the products if you like. I have not violated ETSY policies in my store. There is a system error, and the IP addresses are also recorded. I am waiting for your urgent response. Please help me.
@Etsy login history showed no foreign IPs, 2FA was enabled, and password was secured in Bitwarden. This looks like a system-side compromise, not seller fault.
What do I need to do to restore my shop?
@Etsy @EtsySupport this urgently needs review!
#EtsySeller#EtsySupport#EtsyShop