@virginmedia I've been waiting 5 weeks for your next level of support to look into it. I think I'll have to seriously rethink whether to use you: if you can't get a simple onboarding process to work. Cityfibre are literally installing in my street as I type
@virginmedia It is now the fifth week since I tried to sign up for your ebilling. I still can't due to a "you can't use that password" error. Your support staff can't do it either (though they've tried their best!). What are you doing to fix this?
@virginmedia No. This is a new email. No password works. Your support people have confirmed that cannot get it to work either. This is getting ridiculous!!!