Allison Drennan

I'm an SEO and content specialist who's passionate about small businesses and nonprofits. I love graphs that go up!

[Allison Drennan @adrennan]

@DustMonkeyGames Okay but when?

[Allison Drennan @adrennan]

Well, I've slept on it and I've decided that @Instacart still sucks.

[Allison Drennan @adrennan]

@Instacart this is starting to feel like some kind of cruel game you're playing with a disabled middle aged person.

[Allison Drennan @adrennan]

Received YET ANOTHER email from @Instacart care informing me of the refund that I already told them would be insufficient to repair this relationship 3 TIMES. This is the last time I'll reply.

[Allison Drennan @adrennan]

Here's a fantastic example of @Instacart customer service. Fuck you, Instacart.

[Allison Drennan @adrennan]

For those of you still reading, get ready for more tweets roasting @Instacart because I'm filling up a document with them and also doing some research. This will continue until I'm tired of it.

[Allison Drennan @adrennan]

In case you are reading my roasts of @Instacart here's a little #foodporn for you: two chuck roasts cooked to perfect medium rare using a reverse sear. So happy to have these! (No thanks to Instacart)

[Allison Drennan @adrennan]

@LilahSturges PIZZA

[Allison Drennan @adrennan]

This is an important reminder to all of us. If a company like @Instacart doesn't care about their employees, they also don't care about you. You are a name and reams of psychographic, demographic, and geographic data in a CRM. I know, I'm an MBA, I'VE WORKED WITH THESE SYSTEMS.

[Allison Drennan @adrennan]

Hi, automated @Instacart social media bot! I do not expect you to be any more helpful than the remainder of your inadequate customer service apparatus.

[Instacart @Instacart]

@adrennan Hi there! Thank you for bringing this to our attention. If you need any help, please DM @InstacartHelp with the name, email address, and phone number associated with your account.

[Allison Drennan @adrennan]

This is just me, releasing all the frustration and annoyance that I've experienced at the hands of the non existent @Instacart customer care system to the vast, faceless emptiness of Twitter in an attempt to rid myself of the stress of the last six months to a year of nonsense.

[Allison Drennan @adrennan]

And i think it's important to know that this isn't a bid for virality, or an attempt to get a refund. @Instacart loves to give refunds. It returns the cost of the grocery items, but not the additional fees associated with their service. So it costs them next to nothing.

[Allison Drennan @adrennan]

And it's important to know that I didn't just get an incorrect @Instacart order and decide to take it to Twitter; this issue has been part of a months long struggle that I am simply ready to give up on. I'm done. Fuck Instacart.

[Allison Drennan @adrennan]

Honestly, @Instacart has raised exploiting gig economy workers AND reducing costs by refusing to provide any effective customer care at all to an art form. Bravo, Instacart. You must be the envy of your peers.

[Allison Drennan @adrennan]

And i want to be absolutely clear that my issue is not with @Instacart shoppers, who are doing their best to do a difficult job with poor pay and apparently no support. I squarely blame Instacart and their garbage customer care policies.

[Allison Drennan @adrennan]

@Instacart @InstacartHelp Hi! I've already spent the day struggling with your customer service system. Unless there's some kind of guarantee of a different outcome, I'd prefer not to waste my time further. Have a nice day!

[Allison Drennan @adrennan]

@Instacart has decided that they don't want me as a customer by declining to resolve continuing service problems. #instacartsucks

[Allison Drennan @adrennan]

A complete lack of customer care and quality control has made shopping with @Instacart more difficult and less convenient than going to the store myself, which is impressive considering I'm disabled and don't drive.

[𝗸𝗲𝗳𝘀 🥥🌴 @soleKEFS]

After years of BUSSERS and Bazzshaking my chair has finally given in. Anyone have any suggestions or ✨sponsor✨ for future protection of my big bunda.

Please share to halp. 1 like = 1 prayer. RIP o7 chair

#ItWasAGoodRun My chair was #BondiTillMyBunda

[Allison Drennan @adrennan]

@Pez_Bro Morning!