Adriana Defina

EMEA Business Consulting

[Paul Segre @PaulSegre]

RT @Genesys > Anana COO Dave Tidwell on Multi-Channel Customer Experience [Guest Blog] http://t.co/B6sr2YFD5t

[Genesys @Genesys]

8 Criteria for a True Workforce Optimization Suite [webinar] http://t.co/i4wa9273p2 #wfo #wfm #cctr #cloud

[Adriana Defina @adrianadefina]

Ready for the Experience Economy? Come to #SMMdayIT to know why social will make the change! #customerexperience

[Social Media Marketing Day #SMMdayIT @smmdayit]

Buongiorno e buon sabato!
Manca davvero poco al #SMMdayIT
Scopriamo la prima edizione? http://t.co/GJZ1HNeFrT
Chi di voi c'era?
#SMMdayIT

[Elena Pueyo @ElenaPueyo]

Is Your Customer Experience a Strange Case of Dr. Jekyll and Mr. Hyde? http://t.co/CB8OOEJmhX vía @Genesys by @stefancaptijn

[Genesys @Genesys]

#Gwebinar Survey: Which channels are you planning to deploy in the next 12 months? Adding chat, social and mobile were top picks!

[Adriana Defina @adrianadefina]

#JoePine The Experience Economy has arrived! Keep it in mind in your business! so true....

[Genesys @Genesys]

Get the latest contact center and #CX insight at a Genesys Webinar > live and on-demand at http://t.co/cDVctq2TKe Hear from the experts!

[Adriana Defina @adrianadefina]

#SMMdayit: is coming! do not miss it!

[Genesys @Genesys]

#GFORCE14 is the largest educational summit in the #CX industry! Register today for our London event 10-12 June => http://t.co/rikIU0eajx