Aaron Saffer

I'm a pilot without a plane!

[Aaron Saffer @adsaffer]

@HelloFreshUK Hi, we received the lovely eats'n'seek colouring in poster in our last box. Our son loved it and thought it would be a great activity for his school class. Would it be possible to have some more sent to us?

[Aaron Saffer @adsaffer]

@IKEAUKSupport ordered a bag of curtain hooks and was sent 3 blue bags, was then sent the correct item but the size of the box for this tiny item is ridiculous. I thought you were trying to be more eco-friendly?

[Aaron Saffer @adsaffer]

@ThreeUKSupport my 5g broadband contract finished a month ago, was told I would receive a returns bag/label but nothing arrived after 2 requests with your CS team. I don't want to get charged for the router. What am I supposed to do?

[Aaron Saffer @adsaffer]

@SkyUK Their support team are totally incompetent. 3 times they hang up the phone, when I finally spoke to someone he put me on hold for 10 minutes and said it will be released in due course. Can you provide someone else I can speak to who deals with billing?

[Aaron Saffer @adsaffer]

@SkyUK tried twice on Friday to buy your home insurance. Website doesn't work but still have two pending payments sat on my bank account. When will you be releasing the transaction??

[Aaron Saffer @adsaffer]

@virginmedia Internet been up and down constantly for the past 2 days, status checker says no issues, spoke to someone this morning who said they were monitoring it but not heard anything. Our neighbour having the same issue too. Postcode M206et can you tell us what is going on?

[Aaron Saffer @adsaffer]

@MrNigelNg I found a new shop with your favourite condiments! #chillijam #jamieoliver

[Aaron Saffer @adsaffer]

@ThreeUKSupport Can you confirm there is some actual proof of this congestion or maintenance? Why is there no update on the broadband status on your website?

[Aaron Saffer @adsaffer]

@ThreeUKSupport yet again more problems, 0.2mb upload speeds Internet unusable. Website says no problems in the area, spoke to the brilliant support people who reset my router, told me to do the same and then told me there must be problems and it will be escalated. Useless.

[Aaron Saffer @adsaffer]

@ThreeUKSupport So why isn't this published on the website, why do I have to spend an hour of time wasted talking to the robots on live chat, and will we be refunded for this period of time as its totally unusable?

[Aaron Saffer @adsaffer]

@edmvibes4 @ThreeUKSupport You're lucky. Our area shows no faults at all but I'm getting 0.2mb upload. Reset my router twice on 3's advice which made no difference, to then be told oh there must be a problem in the area. Suffice to say I placed an order with Virgin today!

[Aaron Saffer @adsaffer]

@ThreeUKSupport still no reply and still having network issues in M20 please check my other tweet and dm

[Aaron Saffer @adsaffer]

@ThreeUKSupport 5g keeps going down in m20-6 postcode, I live right near a mast and usually it's good. Nothing reported on the website can you raise with the technical people?

[Aaron Saffer @adsaffer]

@owzat1982 I agree, no prices shown and charged £4.50 for a kids single flake with sprinkles!

[Aaron Saffer @adsaffer]

@ThreeUKSupport for 2 days now we have network issues in our area m20 6, the status says there is an issue. Can you find out when the estimated fix is due please? We are 5g BB customers

[Aaron Saffer @adsaffer]

@claireedith @HSBC_UK Thanks but I'm not a customer so have no way to login.

[Aaron Saffer @adsaffer]

@HSBC_UK Applied for a credit card, approved, didn't click to accept the agreement. Want to continue the application but no one in the call centre understands the issue. Takes 45 minutes to get through. How can I speak to someone in your credit card team please to complete it?

[Aaron Saffer @adsaffer]

@HSBC_UK No response on DM, called again spent 45 minutes on the phone to be told underwriting team is closed. Appalling service for a new customer sorry to say

[Aaron Saffer @adsaffer]

@HSBC_UK Sure, have sent a DM

[Aaron Saffer @adsaffer]

@HSBC_UK Thanks, that's the number I called. Takes so long to get through to anyone and when I do they don't seem to understand.