@Ofcom do regulations provide that @ThreeUKSupport must provide the right to escalate complaints? Have been on the phone to them for 50mins and they continue to refuse to escalate my complaint. Many thanks.
@ThreeUKSupport I phoned up to cancel my phone in Dec 17. I have just found that I am still paying £50 a month. Won't give me a refund and now want me to pay an extra £50 to cancel it! Won't let me even speak to complaints dept.Been told a call back in 48hrs. Please contact me