@Crypt0_Yoda@solflare 5 days. Turns out they sent an email while the app says verification ongoing. But i still can't get verified. Tried my resident id, my work id, my service id. nothing is working.
@SafaricomET I’m honestly surprised and frustrated by the support. Can’t sign up for M-Pesa, app won’t read code and no manual option to enter. Shops couldn’t help, told me to call 733. Support hung up mid-explanation and sounded annoyed. Unacceptable.