advik kankonkar

Writer.

[advik kankonkar @advik1]

@blinkitcares @letsblinkit u’ve officially lost your mind.

In Andheri East, there’s practically 24/7 surge pricing now. U’re charging:

• ₹18 convenience fee (on tobacco)
• ₹12 handling charge
• ₹30 surge charge

That’s ₹60 in extra fees!

Goodbye Blinkit. 👋

[advik kankonkar @advik1]

@zeptocares @ZeptoNow seriously getting tired of your surge pricing and “not accepting orders currently” every two hours, everyday in Andheri east Mahakali store. Plz consider increasing workforce, this is not the case in other areas of Mumbai.

[advik kankonkar @advik1]

@JioMart Your service! Placing orders that never get delivered 🙄

[advik kankonkar @advik1]

@vikasjha7273 @ZeptoNow Why did you pay the amount without reviewing the charges? Just asking out of curiosity but I do empathize with you.

[advik kankonkar @advik1]

@zeptocares Hey @ZeptoNow so FREE delivery is above ₹199 in Andheri East but above ₹99 in Andheri West? 😭

Zepto back to its shenanigans again. Same city, same traffic, wildly different treatment depending on the area. Very classy.

[advik kankonkar @advik1]

@SwiggyCares @Swiggy My order id is 238663041861385

[advik kankonkar @advik1]

@SwiggyCares Ordered pizza for guests through @Swiggy & it arrived looking like it survived a road accident 💀

Shared clear photos with support only for the chat to be closed with no resolution.

If food arrives completely destroyed, customers deserve better than a closed ticket

[advik kankonkar @advik1]

@ZeptoNow @zeptocares what the hell? Your live chat is useless, a person could be dying, yet you won’t connect to a live agent. Your doctor called me, wasn’t audible & my medicine was refunded. I literally ordered 10 more things just for the medicine and now I’m stuck with nausea

[advik kankonkar @advik1]

@AmazonHelp @amazon @amazonIN There is no resolution date shown on the app and I was told there would be a resolution till 8th of May, which is today. We are nearing the end of the day with no follow up/update so far.

[advik kankonkar @advik1]

@amazon @amazonIN @AmazonHelp help me out here, it’s been 3 days with no update from your end for a product that’s still due for delivery. Getting tired of no customer support.

[advik kankonkar @advik1]

@Minto13231 @amazonIN @AmazonHelp @amazon @letsblinkit @JioMart @Flipkart If Amazon continues ignoring these concerns, many of us will begin formally documenting and escalating these experiences through consumer protection channels and public platforms.

[advik kankonkar @advik1]

A watch from my @AmazonIN @AmazonHelp @amazon order was falsely marked “handed to resident” I never received it.

Reported it immediately, but Amazon’s support system is a maze: endless forms, dead ends, and no real way to reach a human.

Completely unacceptable.

[advik kankonkar @advik1]

@Minto13231 @amazonIN @AmazonHelp @amazon @letsblinkit @JioMart @Flipkart More and more customers are reporting the same pattern with @AmazonIN @AmazonHelp missing deliveries, rejected claims, increasingly inaccessible customer support.
This is no longer an isolated complaint it’s becoming a consumer trust issue.

[advik kankonkar @advik1]

Generic responses with no real resolution and more wait time.

[Amazon Help @AmazonHelp]

@advik1 We're sorry to learn that tracking shows delivered, but you haven't received the order and had an unsatisfactory experience with the support team. We'd like to escalate this for you.

Please reach out to us via private message through the 'Send us a Private Message' option below, and we'll do our best to assist.

Further, please don't include any personal or account information.

-Kajol

[advik kankonkar @advik1]

@AmazonHelp @amazonIN @amazon Thanks for connecting. While my issue has been resolved, I want to highlight that it was extremely difficult to reach support. I had to select incorrect options just to trigger a callback. This feels like a design issue that restricts access to customer support, consider change.

[advik kankonkar @advik1]

Ordered Lipton Iced Tea from @amazonIN and received a solidified brick instead of powder. @AmazonHelp

Uploaded clear photos. Return request = rejected due to “quality checks not passed.” @amazon

So a literal brick in a food product is acceptable now? No customer service?

[advik kankonkar @advik1]

Why is Coke Zero still not available in 2L in India after 10+ years?

Regular Coke has it. Globally Coke Zero has it.

With rising calorie-conscious consumers, this feels like a deliberate gap.

@CocaCola_Ind any plans to fix this?

[advik kankonkar @advik1]

So @ZeptoNow @zeptocares has different free delivery thresholds within the SAME area in Mumbai?

Andheri West → ~₹99–₹149
Andheri East → ₹249 🤡

Higher than Blinkit & Instamart btw.

No transparency, just silent price discrimination.

Already seeing people switch. Sad.

[advik kankonkar @advik1]

@dominos_india I have been waiting for my order to be delivered for over two hours now. The store number is switched off and your toll free number has been of no help. There’s no option to cancel the order either.